How to seek help from Labour Department if employer and employee have a dispute?
Labour DepartmentIf you wish to make enquiries, complaints, or lodge claims to employer/employee on matters related to the Employment Ordinance, please approach, according to your working place, the nearby branch office of the Labour Relations Division of the Labour Department for assistance. Officers in the branch offices assist employers and employees in resolving their labour disputes through the provision of conciliation service. Conciliation service is provided free of charge. They are informal, time saving and involve relatively simple procedures which help resolve labour disputes.
Office Hours of Labour Relations Division Branch Offices
Mon-Fri: 9:00am - 1:00pm, 2:00pm - 6:15pm
Closed on Saturdays, Sundays & Public Holidays
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If you have questions on the geographical coverage of the Labour Relations Division Branch Offices, please call the 24-hour telephone enquiry hotline 2717 1771 (the hotline is handled by 1823).
(If you want to talk to the staff that answer the hotline directly, after you are connected, please press '3' to select English language, then press '2' and '0').