1823 Frequently Asked Questions

1823 Frequently Asked Questions


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Application period

The Scheme opens for application from 1 February to 30 April 2019.  Late applications will normally not be accepted.


Obtain application form

Application documents are available on css.gov.hk or at the following locations from 21 January 2019: 

(a)    Working Family Allowance Office of the Working Family and Student Financial Assistance Agency (WFSFAA)

(b)    Student Finance Office of the WFSFAA :          

(i) 12/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
(ii) 12/F, One Mong Kok Road Commercial Centre, 1 Mong Kok Road, Kowloon
(iii) 5/F, Trade and Industry Tower, 3 Concorde Road, Kai Tak, Kowloon

(c)    Home Affairs Enquiry Centres of the Home Affairs Department


Documentary proof required

Eligible applicants must complete the Application Form and submit the following documentary proof:

(a)    a copy of Hong Kong Identity Card; and

(b)    a copy of the first page of a bank passbook, ATM card, monthly bank statement, etc., with the applicant’s name as the account holder and the account number.

[The bank account must be a local savings or current account under the sole name of the applicant.  The name of the account holder must be the same as the applicant’s. If the applicant does not have any local bank account under his/her sole name, there is no need for him/her to submit the relevant account proof.  He/she has to collect a cash cheque in person at the WFAO.]


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