1823 Frequently Asked Questions

1823 Frequently Asked Questions

ENQUIRY

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In addition to the drop-in boxes located in the Housing Authority’s estate offices (including Public Rental Housing estates and estates under Tenants Purchase Scheme and the Buy or Rent Option), the locations and opening hours of other drop-in boxes are as follows:  

 
 

Locations

Opening hours

(Closed on public holidays, except otherwise specified.)  

Central & Western

D/F, High Block, Queensway Government Offices, 66 Queensway, Hong Kong

7:00a.m - 6:30p.m. (Monday - Friday)

Harbour Building, 38 Pier Road,

Central, Hong Kong

- G/F, Home Affairs Enquiry Centre

 

- 7/F, District Social Welfare Office

 

 

9:00a.m - 7:00p.m. (Monday - Friday)
 

8:45a.m. - 6:00p.m. (Monday - Friday)

Lunch break: 1:00p.m.- 2:00p.m.

Wan Chai

G/F, Immigration Tower
7 Gloucester Road, Wanchai, Hong Kong

7:00a.m - 6:30p.m. (Monday - Friday)
7:00a.m - 1:00p.m. (Saturday)

1/F, Southern Centre, 130 Hennessy Road, Wanchai, Hong Kong

7:00a.m. - 10:00 p.m. (Monday - Friday)
7:00a.m. - 1:30 p.m. (Saturday)

Home Affairs Enquiry Centre, No. 2, O'Brien Road, Wan Chai, Hong Kong

9:00a.m - 7:00p.m. (Monday - Friday)

Eastern

North Point Government Offices, 333 Java Road, North Point, Hong Kong

- G/F

 

- Room 1210-11, 12/F, District Social Welfare Office

 

 

6:30a.m - 6:30p.m. (Monday - Friday)

 

8:45a.m. - 6:00p.m. (Monday - Friday)

Lunch break: 1:00p.m.- 2:00p.m.

Home Affairs Enquiry Centre, G/F., Eastern Law Courts Building, 29 Tai On Street, Sai Wan Ho, Hong Kong

9:00a.m - 7:00p.m. (Monday - Friday)

 

Southern

Home Affairs Enquiry Centre, G/F., Ocean Court, 3 Aberdeen Praya Road, Aberdeen, Hong Kong

9:00a.m - 7:00p.m. (Monday - Friday)

 

Mongkok

Mongkok Government Offices,

30 Luen Wan Street, Mong Kok, Kowloon

- G/F

 

 

- Room 503, 5/F, District Social Welfare Office

 

 

6:30a.m - 7:00p.m. (Monday - Sunday)

 


8:45a.m. - 6:00p.m. (Monday - Friday)

Lunch break: 1:00p.m.- 2:00p.m. 

Cheung Sha Wan

Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon

- G/F

 

 

- 12/F, Student Finance Office

 

7:00a.m - 7:00p.m. (Monday - Friday)

7:00a.m - 1:00p.m. (Saturday)

 


8:45a.m. - 5:45p.m. (Monday - Friday)

Lunch break: 1:00p.m.- 2:00p.m. 

District Social Welfare Office, 3/F, High Block, Nam Cheong Community Centre, Nam Cheong Estate, Sham Shui Po, Kowloon

8:45a.m. - 6:00p.m. (Monday - Friday)

Lunch break: 1:00p.m.- 2:00p.m.

 

Wong Tai Sin

Lung Cheung Office Block, 138, Lung Cheung Road, Wong Tai Sin, Kowloon

- Unit 201, 2/F, Home Affairs Enquiry Centre

 

- Unit 801, 8/F, District Social Welfare Office

 

 

 

9:00a.m - 7:00p.m. (Monday - Friday)

 

8:45a.m. - 6:00p.m. (Monday - Friday)

Lunch break: 1:00p.m.- 2:00p.m. 

Kowloon City

G/F, Tokwawan Market and Government Offices, 165 Ma Tau Wai Road, Tokwawan, Kowloon

8:00a.m - 8:00p.m. (Monday - Saturday)

8:00a.m - 5:00p.m. (Sunday and Public holidays) (Closed on The 1st, 2nd and 3rd Day of the Chinese New Year)

Trade and Industry Tower, 3 Concorde Road, Kai Tak, Kowloon

-  G/F

 

 

-  5/F, Student Finance Office

 

 

8:00a.m. - 7:00p.m. (Monday - Friday) 

8:00a.m - 6:00p.m. (Saturday)

 

8:45a.m. - 5:45p.m. (Monday - Friday)

Lunch break: 1:00p.m.- 2:00p.m.

Home Affairs Enquiry Centre , LG/F, Kowloon City Government Offices, 42 Bailey Street, Hung Hom, Kowloon

9:00a.m - 7:00p.m. (Monday - Friday)

 

Kwun Tong

Working Family Allowance Office, 9/F, 181 Hoi Bun Road, Kwun Tong, Kowloon

9:00a.m - 6:00p.m. (Monday - Friday)

 

Home Affairs Enquiry Centre, G/F., The Grande Building, 398 Kwun Tong Road, Kwun Tong, Kowloon

9:00a.m - 7:00p.m. (Monday - Friday)

 

District Social Welfare Office, 7/F, Kowloon East Government Offices, 12 Lei Yue Mun Road, Kwun Tong, Kowloon

8:45a.m - 6:00p.m. (Monday - Friday)

Lunch break: 1:00p.m.- 2:00p.m.

Kwai Tsing and Tsuen Wan

2/F, Kwai Hing Government Offices, 166 –174 Hing Fong Road, Kwai Chung, New Territories

7:00 a.m. - 10:00 p.m. (Monday - Sunday)

2/F, Tsuen Wan Government Offices, 38 Sai Lau Kok Road, Tsuen Wan, New Territories

7:00 a.m. - 8:00 p.m. (Monday - Saturday)

7:00 a.m. - 5:00 p.m. (Sunday)

District Social Welfare Office, 3/F, Princess Alexandra Community Centre, 60 Tai Ho Road, Tsuen Wan, New Territories

8:45a.m. - 6:00p.m. (Monday - Friday)

Lunch break: 1:00p.m.-2:00p.m.

Home Affairs Enquiry Centre, 1/F., Tsuen Wan Station Multi-storey Carpark Building, 174 - 208 Castle Peak Road, Tsuen Wan, New Territories  

9:00a.m - 7:00p.m. (Monday - Friday)

 

Sai Kung

Home Affairs Enquiry Centre, G/F., Sai Kung Tseung Kwan O Government Complex, 38 Pui Shing Road, Hang Hau, Tseung Kwan O, New Territories

9:00a.m - 7:00p.m. (Monday - Friday)

 

G/F, Sai Kung Government Offices, 34 Chan Man Street, Sai Kung, New Territories

6:00 a.m. - 10:00 p.m. (Monday - Sunday)

Shatin

Sha Tin Government Offices

1 Sheung Wo Che Road, Sha Tin, New Territories

-  G/F

 

 

-  District Social Welfare Office, Room 708-714, 7/F 

 

 

 

6:30a.m - 7:00p.m. (Monday - Friday)

6:30a.m - 1:00p.m. (Saturday)

 

8:45a.m. - 6:00p.m. (Monday - Friday)

Lunch break: 1:00p.m.-2:00p.m.

Tai Po

District Social Welfare Office, 4/F, Tai Po Complex, 8 Heung Sze Wui Street, Tai Po Market, New Territories

8:45a.m. - 6:00p.m. (Monday - Friday)

Lunch break: 1:00p.m.-2:00p.m.

G/F, Tai Po Government Offices

1 Ting Kok Road, Tai Po, New Territories

6:30a.m - 7:00p.m. (Monday - Friday)

6:30a.m - 1:00p.m. (Saturday)

North

G/F, North District Government Offices, 3 Pik Fung Road, Fanling, New Territories

6:30a.m - 7:00p.m. (Monday - Friday)

6:30a.m - 1:00p.m. (Saturday)

Yuen Long

Yuen Long Government Offices,

2 Kiu Lok Square, Yuen Long, New Territories

-  G/F

 

 -  District Social Welfare Office, 12/F

 

 

 

7:00a.m - 8:30p.m. (Monday - Saturday)

 

9:00a.m. - 8:00p.m. (Tuesday & Thursday)

9:00a.m. - 5:00p.m. (Monday, Wednesday, Friday & Saturday)

Lunch break: 1:00p.m. - 2:00p.m.

Home Affairs Enquiry Centre, G/F., Yuen Long District Office Building, 269 Castle Peak Road, Yuen Long, New Territories

9:00a.m - 7:00p.m. (Monday - Friday)

Tuen Mun

Tuen Mun Government Offices, 1 Tuen

Hi Road, Tuen Mun, New Territories

-  G/F

 

 

 -  Home Affairs Enquiry Centre, 2/F 

 

 

7:00 a.m - 7:00p.m. (Monday - Friday)

7:00 a.m - 11:30a.m. (Saturday)

 

9:00a.m - 7:00p.m. (Monday - Friday)

Tai Hing Government Offices, 16 Tsun Wen Road, Tuen Mun, New Territories

-  G/F

 

 

 

 

-  District Social Welfare Office, Room 201, 2/F

 

 

8:45a.m. - 8:00p.m. (Monday & Thursday)

8:45a.m. - 6:00p.m. (Tuesday, Wednesday, Friday)

9:00a.m. - 5:00p.m. (Saturday)

 

9:00a.m. - 8:00p.m. (Monday & Thursday)

9:00a.m. - 5:00p.m. (Tuesday, Wednesday, Friday & Saturday)

Lunch break: 1:00p.m. - 2:00p.m.

Island

Home Affairs Enquiry Centre, 1/F., Tung Chung Post Office Building, 6 Mei Tung Street, Tung Chung, Lantau

9:00a.m - 7:00p.m. (Monday - Friday)

Home Affairs Enquiry Centre, G/F., Mui Wo Government Offices, 2 Ngan Kwong Wan Road, Mui Wo, Lantau Island

9:00a.m - 6:00p.m. (Monday, Wednesday & Friday)

Home Affairs Enquiry Centre, G/F., 22 San Hing Street, Cheung Chau

8:45a.m - 6:45p.m. (Monday - Friday)

 

 

 

 

 

 



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