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In this platform we are trying to present public information in a more easily understood format and to make it easier for you to submit information or pictures that help us understand your concerns. Please explore the platform and share with us your ideas about how we can develop this site and improve public services for you.
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In this part of the platform we aim to provide topical information about subjects on which 1823 frequently gets calls. We aim to provide information that helps you understand the subject more fully. We aim to help you make enquiries, reports or complaints through easy-to-use forms that allow you to link to maps and upload pictures, helping us to understand and address your concerns better. We also welcome your ideas on how we can develop this site further and help improve services for you.
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1823 - 24 hours a day, 365 days a year, serving you non-stop
Summer vacation is coming soon. Have you started to plan your long holiday yet? Gain valuable work experience + Make new friends + A monthly salary of HK$7,700 = A nice summer vacation.
1823 is looking for technical support talent
Have you got 5 passes, including Chinese Language and English Language at Level 2 or above in the HKCEE? Do you have 1 year or above full time working experience? Can you speak fluent…
1823 Call Centre is hiring Assistant Manager
A group of passionate frontline customer service staff is always the essential player of the 1823 Call Centre, but the support from the back-office team is coordinately important too! We are hiring Assistant Manager (Administration & Support)...
1823 is looking for Customer Service Officer
Have you got 5 passes, including Chinese Language and English Language at Level 2 or above in the HKCEE? Do you have 1 year or above full time working experience? Can you speak fluent…
Assistant Customer Service Supervisor for 1823
You may have used or heard about the service of 1823 Call Centre before. However, have you ever thought of joining the team to directly communicate with the public, and understand their…
1823 is looking for Assistant Manager
1823 Call Centre attaches great importance to staff training because they have to communicate with the public direct so as to understand their enquiries and complaints about Government…
New Year, New Career Opportunity
Have you got 5 passes, including Chinese Language and English Language at Level 2 or above in the HKCEE? Do you have 1 year or above full time working experience in administrative support ...
Behind the scenes: How a mysterious case of water seepage is solved!
(Content available in Chinese only)
Add Hong Kong Public Holidays to e-calendar!
The 1823 Online presents the Hong Kong Public Holidays calendar in iCal format for your electronic calendar. Just a few steps and public holiday information will be there in your device!
This year, let’s write to Santa Claus.
We all have different wishes for ourselves and those we love. For this festive season, have you thought of sharing your wishes and thoughts with Santa Claus? Do you look forward to receiving Santa...
Where is the Complaint Form now?
1823 Online has just undergone a revamp, giving it a new look, and much richer contents. However, some of you may be wondering: where is the complaint form on the new page? Actually the homepage of our…
1823 Call Centre is looking for YOU!
From now on you can save time in adding public holidays to your electronic calendar! The 1823 Online has prepared the Hong Kong Public Holidays calendar in iCal format (.ics) for your use! The calendar...
No proof of address? 1823 is here to help!
Before getting your licence at the Transport Department, you may have gone through the following checklist: Application form? Completed! Identity document? Ready! Money for fee payment? In my pocket!
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