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1823 Online @
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About Us
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1823 Performance
In this platform we are trying to present public information in a more easily understood format and to make it easier for you to submit information or pictures that help us understand your concerns. Please explore the platform and share with us your ideas about how we can develop this site and improve public services for you.
Trees
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Slopes
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Rates and Government Rent
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Motoring and Cycling
In this part of the platform we aim to provide topical information about subjects on which 1823 frequently gets calls. We aim to provide information that helps you understand the subject more fully. We aim to help you make enquiries, reports or complaints through easy-to-use forms that allow you to link to maps and upload pictures, helping us to understand and address your concerns better. We also welcome your ideas on how we can develop this site further and help improve services for you.
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1823 Frequently Asked Questions
Did You Know? A variety of useful and interesting topics closely related to your daily life
My Community – a guide to your neighbourhood
Gallery - Discover images and videos in the community
We have uploaded the frequently asked questions for the 21 participating departments. Please use the FAQ search engine to find out the information you need.
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Scheme $6,000
Change of Address
Driving Licence
Mail Redirection
1823 Recruitment
Summer Internship @ 1823
Being a summer intern at 1823, you can gain work experience in customer service.
Simple Tool for Daily Use
Add Hong Kong Public Holidays to ...
*** Update: Public Holidays for 2013 added! ***
Know us up close and personal
More than just a tree
See how Mimi solved the problems brought by a fallen tree.
Know us up close and personal
Behind the scenes: How a mysterio...
Ashley helped identify the core issue behind a series of water seepage cases.
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Check out the 1823
top 10
enquiries
Upon termination of employment or premature termination of fixed term employment contract, what are the obligations and entitlements of employer and employee?[Labour Department]
Are all employees entitled to statutory holidays? Are employers required to have employees to take leave on the day of statutory holiday?[Labour Department]
Is the employee entitled to sickness allowance if a medical certificate can be presented?[Labour Department]
What are the postage fee, delivery time and size and weight limit for sending mail?[Hongkong Post]
How to check the status of delivery after an item is mailed?[Hongkong Post]
How to renew a full driving licence?[Transport Department]
How to apply for an International Driving Permit (IDP)?[Transport Department]
How to renew a vehicle licence?[Transport Department]
What kind of building works are subject to the control under the Minor Work Control System?[Buildings Department]
How to enrol for the recreation and sports activity in Leisure and Cultural Services Department (LCSD)?[Leisure and Cultural Services Department]
Ask
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Suggest
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Compliment
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Report / Complain
You can access our service through these channels:
Electronic form
Email:
tellme@
1823.gov.hk
Mobile App
Tell me@1823
Call:
1823
Fax:
2760 1823
Send text SMS
6163 1823
Tsuen Wan
PO Box 1823
The personal data collected (including name and telephone number) may be disclosed ONLY to the Government departments and Contractors for handling your case.
You can check the progress of your case by contacting us through any of the above channels. You are also welcome to tell us your opinion about the services we provide. If a full reply is not possible within 10 calendar days, we will let you know and a full reply will be given within 30 calendar days.
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