Thu, 26 Nov 2015 |
1823 Online @
In this platform we are trying to present public information in a more easily understood format and to make it easier for you to submit information or pictures that help us understand your concerns. Please explore the platform and share with us your ideas about how we can develop this site and improve public services for you.
Rates and Government Rent
Motoring and Cycling
In this part of the platform we aim to provide topical information about subjects on which 1823 frequently gets calls. We aim to provide information that helps you understand the subject more fully. We aim to help you make enquiries, reports or complaints through easy-to-use forms that allow you to link to maps and upload pictures, helping us to understand and address your concerns better. We also welcome your ideas on how we can develop this site further and help improve services for you.
1823 - 24 hours a day, 365 days a year, serving you non-stop
1823 Frequently Asked Questions
Did You Know? A variety of useful and interesting topics closely related to your daily life
My Community – a guide to your neighbourhood
Gallery - Discover images and videos in the community
We have uploaded the
frequently asked questions
for the 22 participating departments. Please use the FAQ search engine to find out the information you need.
International Driving Permit
Renew Driving Licence
Old Age Living Allowance
Termination of Contract
1823 Operations Assistant
1823 is now recruiting Operations Assistant.
This year, let’s write to Santa C...
Christmas is coming. Do you want to receive Santa Claus' Christmas card?
1823 Customer Service Officer
1823 is now hiring Customer Service Officers.
A Simple Tool for Daily Use
Add Hong Kong Public Holidays to ...
*** Update: Public Holidays for 2016 and 3 September 2015 added! ***
Check out the 1823
How to apply for an International Driving Permit (IDP)?[Transport Department]
What are the eligibility criteria of Old Age Allowance under the Social Security Allowance Scheme? What is the amount of assistance payable? How to apply?[Social Welfare Department]
When terminating employment contract, how to calculate the notice period or wages in lieu of notice?[Labour Department]
How to post a registered mail item? What is the delivery time? How to collect it? How to get proof of delivery?[Hongkong Post]
How to renew a vehicle licence?[Transport Department]
What are the eligibility criteria of Comprehensive Social Security Assistance (CSSA)? What is the amount of assistance payable? How to apply?[Social Welfare Department]
What are the eligibility criteria of Disability Allowance under the Social Security Allowance Scheme? What is the amount of assistance payable? How to apply?[Social Welfare Department]
How to check the status of delivery after an item is mailed?[Hongkong Post]
What are the eligibility criteria for financial assistance for primary and secondary students ? How to apply?[Working Family and Student Financial Assistance Agency]
What is the eligibility criteria of Senior Citizen Card? How to apply?[Social Welfare Department]
You can access our service through these channels:
Send text SMS
PO Box 1823
The personal data collected (including name and contact information) may be disclosed ONLY to the Government departments and Contractors responsible for handling your case. In case you would like special handling of your personal data, such as not disclosing those data to the Government departments and Contractors concerned, please specify it in your message so that corresponding arrangements could be made for you.
You can check progress on your case by contacting us through any of the above channels. You are also welcome to tell us your opinion about the services 1823 provides. In case of a complaint about 1823's service we will investigate and an interim reply will be given within 10 calendar days. In case a substantive reply cannot be made within 30 calendar days, we will update you on the progress.
© 2015 1823.gov.hk
This goes to iframe