1823 - 24 hours a day, 365 days a year, serving you non-stop
1823 - 24 hours a day, 365 days a year, serving you non-stop
1823 Frequently Asked Questions
1823 Frequently Asked Questions
Did You Know? A variety of useful and interesting topics closely related to your daily life
Did You Know? A variety of useful and interesting topics closely related to your daily life
My Community – a guide to your neighbourhood
My Community – a guide to your neighbourhood
Gallery - Discover images and videos in the community
Gallery - Discover images and videos in the community
We have uploaded the frequently asked questions for the 22 participating departments. Please use the FAQ search engine to find out the information you need.
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1823
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Hotline number '1823' carries a special meaning closely related to us!
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   You can access our service through these channels:
Electronic form
Email:
tellme@
1823.gov.hk

Mobile App
Tell me@1823
Call: 1823
Fax: 2760 1823
Send text SMS
6163 1823
Tsuen Wan
PO Box 1823
The personal data collected (including name and contact information) may be disclosed ONLY to the Government departments and Contractors responsible for handling your case. In case you would like special handling of your personal data, such as not disclosing those data to the Government departments and Contractors concerned, please specify it in your message so that corresponding arrangements could be made for you.

You can check progress on your case by contacting us through any of the above channels. You are also welcome to tell us your opinion about the services 1823 provides. In case of a complaint about 1823's service we will investigate and an interim reply will be given within 10 calendar days. In case a substantive reply cannot be made within 30 calendar days, we will update you on the progress.

                              
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