What should I do if the ordered documents have missing/ some pages are overlapping / image or plan is not clear?The Land Registry
Please download the Enquiry Form(LR/OLS/7) (PDF) and clearly state the contact person, telephone number, order number, document number, subscriber account number, delivery method, problem found etc. Then, please return the completed form to Search Service Helpdesk for follow up.
The Land Registry, Search Services Help Desk
Address: 20/F, Queensway Government Offices, 66 Queensway, H.K.
Fax No.: 2523 0907
E-mail : firstname.lastname@example.org