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I have submitted HOS 2020 and/or WSM 2020 application but want to change the information or document. What should I do?

Hong Kong Housing Authority & Housing Department

You must notify the HOS Sales Unit or the WSM Unit in writing. If you apply for both HOS 2020 (White Form) and WSM 2020, you must notify both the HOS Sales Unit and the WSM Unit. 

 

Items to be changedWhat to do
  • Cheque/ cashier’s order
  • The HOS Sales Unit/ WSM Unit will contact you to submit the cheque/ cashier’s order later.
  • Change of cheque/ cashier’s order would not be accepted.

Note:

  1. The application will not be accepted if the cheque or cashier’s order for the payment of application fee cannot be honoured for any reason. 
  2. If necessary, please contact the bank for cancellation of any submitted cheque/ cashier’s order. Application fee paid is non-refundable and non-transferrable.
  • Addition/deletion of family member(s) (due to birth, marriage or the applicant’s spouse/children aged under 18 being granted permission to stay in Hong Kong; or for deletion of family member(s) due to death, divorce or having successfully acquired a flat under other subsidised housing schemes and become an owner or member of the acquired flat)
Applicants must inform the HA in writing and state the following - 
  • stating the addition/ deletion of family member(s),
  • providing name and ID no. of applicant,
  • the original number of members in the application,
  • along with identity supporting document(s) of newly added member(s), and
  • duly signed with date

Please submit it in person or by post to the HOS Sales Unit and/ or WSM Unit. Please mark "HOS 2020", "WSM 2020", or "HOS 2020 (White Form) and WSM 2020" on the envelope for ease of identification.

  • Change of email address (Only for applicants of online application)correspondence address/ telephone number

Applicant must inform the HA in writing and state the following - 

  • stating items requiring change,
  • providing name and ID no. of applicant,
  • original and the new email address/ correspondence address/ phone number, and
  • duly signed with date

Please submit it in person or by post to the HOS Sales Unit and/ or WSM Unit. Please mark "HOS 2020", "WSM 2020", or "HOS 2020 (White Form) and WSM 2020" on the envelope for ease of identification.

  • Others (e.g. income, asset value, domestic proerty ownership, etc.)

No reporting is required at this stage.

The HOS Sales Unit/ WSM Unit would invite the applicants of higher priority to submit supporting documents for vetting. Applicant may then make change request.

 

Adress 

  • HOS Sales Unit

HOS Sales Unit, Podium Level 1, Hong Kong Housing Authority Customer Service Centre, 3 Wang Tau Hom South Road, Kowloon

  • WSM Unit

WSM Unit, Units 702 & 703, 7/F, Pioneer Place, No. 33 Hoi Yuen Road, Kwun Tong, Kowloon

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Last update: 18 Mar 2021
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