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Unless provided otherwise in this Disclaimer, the information on 1823 Online (www.1823.gov.hk) (“1823 Online”) is provided to you on an "AS IS" basis without any express or implied warranty of any k
Customer Service Officer
Our Work We handle enquiries and complaints from the public through phone, email, etc. We manage calls and enquiries from all walks of life every day. Being different from other customer service
Operations Assistant
Our Work Duties To provide administrative support services to the Centre on daily operations in areas such as managing staff attendance records, assisting in contract renewal, updating inventory rec
Assistant Customer Service Supervisor (Training)
Our Work We assist in implementing the training plan for the contact centre (inclusive of providing training on customer service skills and system operation) and assist in monitoring service quality
Privacy Policy
1823 sees the protection of personal data privacy as of vital importance in maintaining public trust in the public service. We are committed to implementing and complying with the data protection pri