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1823 Chatbot To promote government e-services, 1823 introduced the Chatbot service adopting Artificial Intelligence in late 2019 to handle simple enquiries from the public. At present

Our Work We handle enquiries and complaints from the public through phone, email, etc. We manage calls and enquiries from all walks of life every day. Being different from other customer service

and providing staff counseling. We work on shifts, including on Saturdays, Sundays and public holidays. You are required to work as scheduled in the event of inclement weather such as during typhoon and black

, including overnight shifts, on Saturdays, Sundays and public holidays as well as in inclement weather such as during typhoon and black rainstorm. Other Development Opportunities You may consider applying

1823 sees the protection of personal data privacy as of vital importance in maintaining public trust in the public service. We are committed to implementing and complying with the data protection