1823 Chatbot
To promote government e-services, 1823 introduced the pilot Chatbot service adopting Artificial Intelligence in late 2019 to handle simple enquiries from the public. At present, the pilot
Customer Service Officer
Our Work We handle enquiries and complaints from the public through phone, email, etc. We manage calls and enquiries from all walks of life every day. Being different from other customer service
Assistant Customer Service Supervisor (Training)
and providing staff counseling. We work on shifts, including on Saturdays, Sundays and public holidays. You are required to work as scheduled in the event of inclement weather such as during typhoon and black
Technical Support Officer
, including overnight shifts, on Saturdays, Sundays and public holidays as well as in inclement weather such as during typhoon and black rainstorm. Other Development Opportunities You may consider applying
Temporary Customer Service Officer (4 month's contract)
Our Work We handle enquiries and complaints from the public through phone, email, etc. We manage calls and enquiries from all walks of life every day. Being different from other customer service
