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1823 has been working closely with various government departments to handle public enquiries and complaints effectively through different channels. The efforts and good work of our colleagues can
1823 Chatbot
1823 Chatbot To promote government e-services, 1823 introduced the Chatbot service adopting Artificial Intelligence in late 2019 to handle simple enquiries from the public. At present
Customer Service Officer
Our Work We handle enquiries and complaints from the public through phone, email, etc. We manage calls and enquiries from all walks of life every day. Being different from other customer service
About Us
the best use of our available resources to provide efficient, effective and high quality service to the public. To achieve this objective, we need full cooperation from members of the public
Temporary Customer Service Officer (4 months' contract)
Our Work We handle enquiries and complaints from the public through phone, email, etc. We manage calls and enquiries from all walks of life every day. Being different from other customer service
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