Customer Service Officer
Our Work We handle enquiries and complaints from the public through phone, email, etc. We manage calls and enquiries from all walks of life every day. Being different from other customer service
Assistant Customer Service Supervisor (Training)
and providing staff counseling. The job holder may be required to work on shifts, including Saturdays, Sundays and public holidays. He/She is also required to work in inclement weather such as during typhoon
Technical Support Officer
, including overnight shifts, on Saturdays, Sundays and public holidays as well as in inclement weather such as during typhoon and black rainstorm. Other Development Opportunities You may consider applying
Privacy Policy
1823 sees the protection of personal data privacy as of vital importance in maintaining public trust in the public service. We are committed to implementing and complying with the data protection
About Us
adopted a new design which improves the experience of mobile device users. Dynamic e-forms were provided to facilitate case reporting. Also, 1823 piloted the use of Chatbot to answer simple public enquiries
