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Total 153 results

All153Public Transport Fare Subsidy Scheme (PTFSS)3Financial Assistance Schemes for Primary & Secondary Students2Driving Licence12International Driving Permit 8Cycling2Smoking offence7Vehicle Licence3Vehicle Examination4Vehicle Registration Mark8Public Rental Housing (PRH)9Library Services5Home Ownership Scheme (HOS)12White Form Secondary Market Scheme (WSM)10Working Family Allowance Scheme2Financial Assistance Schemes for Pre-primary Level Students2Cash Payout Scheme1Rates & Government Rent5Information related to participating departments of 18231Continuing Education Fund2Land Registry2Water Dripping or Water Seepage2Disability Allowance2Wasps/Wild Bees Disinfestation Services1Disposal of Household Refuse1Rest Days, Statutory Holidays and Paid Annual Leave2Food Safety1Road Works2Annual Return and Accounts2Getting a pet6Location of Postal Facilities1Recreation and Sports5Private Columbarium1Littering1Cultural Activities1Green Form Subsidised Home Ownership Scheme (GSH)3Disposal of Cremated Ashes3Electronic Search Services1Comprehensive Social Security Assistance (CSSA) Scheme1Unauthorised Building Works (UBW)2Government Rent collected by Lands Department2Sending Mail5Charitable Fund-raising Activities1Regulations on the sale or supply of alcohol1Traffic Facility1Guangdong Scheme2Cremation Service1Senior Citizen Card1Registration of Electrical Worker3Handling of Wild Animals1Periodic Test for Fixed Electrical Installations2Trees1Registration of Electrical Contractor3Termination of Employment1Slope1
How to apply for Public Transport Fare Subsidy Scheme?
Transport Department
When can I collect the public transport fare subsidy?
Transport Department
Where can I obtain the information about the records of subsidy amount and public transport expenses?
Transport Department
What are the eligibility criteria for financial assistance for primary and secondary students ? How to apply?
Working Family and Student Financial Assistance Agency
What are the requirements on address proof about Transport Department Licensing?
Transport Department
What are the suitable attire and gears for cycling?
Transport Department
Is "drink-cycling" an offence?
Transport Department
I frequently find people smoking in bus terminuses and public transport interchanges, have they violated the law? Can I lodge a complaint?
Tobacco and Alcohol Control Office, Department of Health
How to renew a vehicle licence?
Transport Department
How to apply for a full driving licence after the probationary driving period?
Transport Department
If there is any change in residential / correspondence address, how should a driving licence holder or a registered vehicle owner inform the Transport Department?
Transport Department
If I need to pay court fines or I have settled court fines by cheque within the last 7 working days, can I renew a full driving licence?
Transport Department
I have a driving licence issued by Mainland China/other countries, can I apply for direct issue of full Hong Kong driving licence without taking a driving test? - List of Recognised Countries / Places (displayed in stroke order)
Transport Department
I have a driving licence issued by Mainland China/other countries, can I apply for direct issue of full Hong Kong driving licence without taking a driving test? - List of Recognised Countries / Places (displayed in alphabetical order)
Transport Department
What is the validity period and fee of driving licence?
Transport Department
If I need to pay court fines or I have settled court fines by cheque within the last 7 working days, can I renew a vehicle licence?
Transport Department
Examination Fees for Examinations at Government Vehicle Examination Centres
Transport Department
Examination Fees for Examinations at Designated Car and Light Goods Vehicle Testing Centres
Transport Department
Addresses of Government Vehicle Examination Centres and types of vehicles examined
Transport Department
Which types of vehicle are required to be examined for the purpose of vehicle licence renewal?
Transport Department
How to renew an expired vehicle licence?
Transport Department
Is it illegal for a full driving licence holder to drive a vehicle with a “P” plate displayed?
Transport Department
New drivers have to know the “P”
Transport Department
I have a driving licence issued by Mainland China/other countries, can I apply for direct issue of full Hong Kong driving licence without taking a driving test?
Transport Department
What are the addresses, contact numbers and service hours of Licensing Offices of Transport Department?
Transport Department
How to retain a vehicle registration mark?
Transport Department
How to assign a retained / auctioned vehicle registration mark to a vehicle?
Transport Department
How to apply for an International Driving Permit (IDP)?
Transport Department
What are the requirements on the identity proof for the application of International Driving Permit?
Transport Department
What are the photographs requirements for the application of the International Driving Permit?
Transport Department
Which type of vehicles can I choose to drive when I apply for the International Driving Permit?
Transport Department
Which countries or places accept the international driving permit issued in Hong Kong (in the order of the number of strokes)?
Transport Department
Which countries or places accept the International Driving Permit issued in Hong Kong (in alphabetical order)?
Transport Department
How to reserve ordinary vehicle registration numbers with prefix other than "HK"/"XX" for auction?
Transport Department
How to reserve special vehicle registration numbers, or ordinary vehicle registration numbers with prefix "HK"/"XX" for auction?
Transport Department
How to reserve personalised vehicle registration numbers for auction?
Transport Department
Knowing how to change the ID of your vehicle
Transport Department
Is my ideal vehicle registration mark available?
Transport Department
What vehicle registration marks are available through auction?
Transport Department
What are the eligibility criteria for application of public rental housing?
Hong Kong Housing Authority & Housing Department
How to renew a full driving licence?
Transport Department
How to reserve books/materials from public libraries? What is the charge?
Leisure and Cultural Services Department
How to donate books to public libraries?
Leisure and Cultural Services Department
How to apply for Public Rental Housing?
Hong Kong Housing Authority & Housing Department
I purchased a subsidised housing flat unit or applied successfully for the White Form Secondary Market Scheme, am I eligible for applying for HOS 2020 & WSM 2020?
Hong Kong Housing Authority & Housing Department
What locations are “Statutory No Smoking Areas”?
Tobacco and Alcohol Control Office, Department of Health
How to suggest a book for the public library to purchase?
Leisure and Cultural Services Department
How to check Public Rental Housing allocation status?
Hong Kong Housing Authority & Housing Department
When will applicants of financial assistance for primary and secondary students received payment? How can they know the payment has been released?
Working Family and Student Financial Assistance Agency
How to renew library books/materials borrowed from the public libraries?
Leisure and Cultural Services Department
What are the Income and Total Net Asset Limits for application of public housing?
Hong Kong Housing Authority & Housing Department
What are the eligibility criteria of the Working Family Allowance Scheme?
Working Family and Student Financial Assistance Agency
How does successful applicants of the Kindergarten and Child Care Centre Fee Remission Scheme receive tuition fee remission?
Working Family and Student Financial Assistance Agency
I am receiving Comprehensive Social Security Assistance/ other Social Security Allowance/ Working Family Allowance. Do I need to register for $10,000?
Why do I have to pay Rates? Can I lodge an objection?
Rating and Valuation Department
Information on and special work arrangements for the participating departments of 1823
What are the eligibility criteria to claim reimbursement of course fee under Continuing Education Fund?
Working Family and Student Financial Assistance Agency
What kind of information is provided in land register? Can the public obtain relevant news information from the land register?
The Land Registry
How are the Public Rental Housing estates in Hong Kong distributed? Is there any district restriction for PRH applicants in selecting the location of PRH flats?
Hong Kong Housing Authority & Housing Department
Can members of the public lodge complaints to the Food and Environmental Hygiene Department if water dripping from air-conditioner causes nuisance to other people?
Food and Environmental Hygiene Department
What should I do if I lost books/materials borrowed from the public libraries? What penalty do I need to pay for it?
Leisure and Cultural Services Department
If my business/school/organisation would like to organise some publicity events related to smoking ban, would the Department of Health provide any assistance?
Tobacco and Alcohol Control Office, Department of Health
How to apply for the Working Family Allowance Scheme? What documentary proof needs to be submitted with the application?
Working Family and Student Financial Assistance Agency
How can PRH applicants change address / add or delete family members?
Hong Kong Housing Authority & Housing Department
What are the supporting documents for PRH application?
Hong Kong Housing Authority & Housing Department
Can PRH applicants and family members deduct contribution to the Mandatory Provident Fund themselves when they report income?
Hong Kong Housing Authority & Housing Department
What is the schedule for the Express Flat Allocation Scheme (EFAS)(2020)?
Hong Kong Housing Authority & Housing Department
What are the application procedures and the payment arrangement for Disability Allowance?
Social Welfare Department
What are the eligibility criteria for the Kindergarten and Child Care Centre Fee Remission Scheme?
Working Family and Student Financial Assistance Agency
Whall shall I do if wasps/wild bees nest is discovered?
Food and Environmental Hygiene Department
There is no refuse collection service near my home. How should I dispose household refuse?
Food and Environmental Hygiene Department
Which dates are statutory holidays?
Labour Department
How to lodge a complaint to the Food and Environmental Hygiene Department if the food consumed at a food premise is not hygienic?
Food and Environmental Hygiene Department
Where can I find information about individual road work, such as the purpose of the road work, completion date, etc.?
Highways Department
How to obtain the application forms and guides of HOS 2020 and WSM 2020?
Hong Kong Housing Authority & Housing Department
Who can prosecute people smoking in the statutory no smoking areas?
Tobacco and Alcohol Control Office, Department of Health
When should a local company file its annual return with the Companies Registry?
Companies Registry
Can I adopt a pet from Agriculture, Fisheries and Conservation Department?
Agriculture, Fisheries and Conservation Department
Should my dog be held on a leash and fitted with muzzle? Are there any other controls I should take?
Agriculture, Fisheries and Conservation Department
Where can I find the Post Offices or Street Posting Boxes? What is the opening hour of the Post Offices?
Hongkong Post
Is one-person applicant of HOS 2020 only entitled to choose a small flat?
Hong Kong Housing Authority & Housing Department
If my neighbour always smokes at home and the tobacco smoke spreads to my house, will the Tobacco and Alcohol Control Office accept the complaint?
Tobacco and Alcohol Control Office, Department of Health
What factors affect the rateable value of a property? How to make a request to Rating and Valuation Department for review of the rateable value?
Rating and Valuation Department
What are the addresses and the opening hours of Animal Management Centres?
Agriculture, Fisheries and Conservation Department
Can I contact the Leisure and Cultural Services Department for matters relating to parks & sitting-out areas?
Leisure and Cultural Services Department
If I need to purchase or rent a private niche now, what should I do?
Food and Environmental Hygiene Department
Is a local company required to file its accounts together with the annual return?
Companies Registry
How to report littering from vehicle?
Food and Environmental Hygiene Department
How to find out about the cultural events/programmes organised by the Leisure and Cultural Services Department? How to purchase admission tickets?
Leisure and Cultural Services Department
Are all employees entitled to statutory holidays? Are employers required to have employees take leave on the day of statutory holiday?
Labour Department
How to check the ballot result of GSH 2019 and my order for detailed vetting?
Hong Kong Housing Authority & Housing Department
How to check my GSH 2019 application number?
Hong Kong Housing Authority & Housing Department
What is the schedule of Sale of Green Form Subsidised Home Ownership Scheme Flats 2019?
Hong Kong Housing Authority & Housing Department
How to apply for scattering of cremated ashes in Gardens of Remembrance?
Food and Environmental Hygiene Department
The schedule and quotas of the White Form Secondary Market Scheme (WSM) 2020
Hong Kong Housing Authority & Housing Department
What are the new measures of HOS 2020?
Hong Kong Housing Authority & Housing Department
How to handle the body of dead animal?
Food and Environmental Hygiene Department
How to obtain information of a limited company?
Companies Registry
My property is located in an area with poor services. Why do I have to pay the same overall percentage charge of rates as areas with better services?
Rating and Valuation Department
What are the eligibility criteria of Comprehensive Social Security Assistance (CSSA)? What is the amount of assistance payable?
Social Welfare Department
What enforcement actions will be taken by the Buildings Department in respect of unauthorized building works?
Buildings Department
If I have not received or have lost the Demand Note for Government rent, what should I do?
Lands Department
How to apply for holding the ashes of the deceased in a niche managed by Food and Environmental Hygiene Department?
Food and Environmental Hygiene Department
How to check the status of delivery of a Outward International Courier Mail (i.e. Speedpost)?
Hongkong Post
How to check the status of delivery after a Local CourierPost Mail is mailed?
Hongkong Post
How to apply for the exemption examination for large dogs held by Agriculture, Fisheries and Conservation Department?
Agriculture, Fisheries and Conservation Department
How to check the audited accounts of a charitable fund-raising activity?
Social Welfare Department
What are the eligibility criteria of Disability Allowance? What is the amount of assistance payable?
Social Welfare Department
How to submit HOS 2020 and/or WSM 2020 application?
Hong Kong Housing Authority & Housing Department
I have submitted HOS 2020 and/or WSM 2020 application but want to change the information or document. What should I do?
Hong Kong Housing Authority & Housing Department
What should I pay attention to for online application of HOS 2020 and WSM 2020?
Hong Kong Housing Authority & Housing Department
How to check if my online application for HOS 2020 and/or WSM 2020 is successful?
Hong Kong Housing Authority & Housing Department
What should I do if the online application system is responding slowly, a blank screen or an error message is shown?
Hong Kong Housing Authority & Housing Department
What should I do if I encounter problems during payment of application fee in the online application of HOS 2020 and/or WSM 2020?
Hong Kong Housing Authority & Housing Department
The Origin of Rating in Hong Kong
Rating and Valuation Department
According to the law, if you have premises or stores selling or supplying alcohol, you will need to display the prescribed notice. What are the legal requirements on the content and format of the notice?
Tobacco and Alcohol Control Office, Department of Health
Prior to purchasing a property, how can I check whether there is any unpaid Government rent?
Lands Department
How to compensate the Government for damage to traffic facilities due to traffic accident?
Highways Department
What are the eligibility criteria of Guangdong Scheme? What is the amount of assistance payable?
Social Welfare Department
If one of the joint tenants of a property deceased, can his/her relatives submit the death certificate to the Land Registry directly for registration?
The Land Registry
What should I do if I lost my pet?
Agriculture, Fisheries and Conservation Department
What should I do if I find people smoking in no smoking areas under my management?
Tobacco and Alcohol Control Office, Department of Health
How to apply for road excavation permit if excavation works is required?
Highways Department
How to apply for scattering of cremated human ashes in Hong Kong waters?
Food and Environmental Hygiene Department
How to apply for cremation of dead bodies and book the date and time of cremation?
Food and Environmental Hygiene Department
How to register to use the fitness room of the Leisure and Cultural Services Department?
Leisure and Cultural Services Department
How to book the recreation and sports facilities of the Leisure and Cultural Services Department via internet?
Leisure and Cultural Services Department
What is the eligibility criteria of Senior Citizen Card? How to apply?
Social Welfare Department
How to check the status of delivery of an Inward International Courier Mail?
Hongkong Post
How could a registered electrical worker inform the Electrical and Mechanical Services Department of his/her new address?
Electrical and Mechanical Services Department
How to handle animal nuisance caused by wild animals?
Agriculture, Fisheries and Conservation Department
What are the income and asset limits for the White Form applicants of HOS 2020 & applicants of WSM 2020?
Hong Kong Housing Authority & Housing Department
What are the address, opening hours and entrance fee of Hong Kong Wetland Park? How to buy a ticket of the Park?
Agriculture, Fisheries and Conservation Department
The schedule and details of the flats for sale of the Sale of Home Ownership Scheme (HOS) 2020
Hong Kong Housing Authority & Housing Department
How often should fixed electrical installations be inspected and tested?
Electrical and Mechanical Services Department
By what time do I need to post a Local CourierPost so that it will be stamped a postmark on the day it is posted? When is the cut off time of mailing? When will a mail item reach the recipient?
Hongkong Post
Can I help preserve the safety of trees?
Greening, Landscape & Tree Management Section, Development Bureau
If I would like to put up some no smoking signs in premises under my management, can the Tobacco and Alcohol Control Office provide the materials?
Tobacco and Alcohol Control Office, Department of Health
How to claim reimbursement of course fee under Continuing Education Fund?
Working Family and Student Financial Assistance Agency
Are there any prohibitions on mail items?
Hongkong Post
Is it necessary for a registered electrical contractor to register for the branch office?
Electrical and Mechanical Services Department
How to seek help from Labour Department if employer and employee have a dispute?
Labour Department
How to apply for a replacement of the Periodic Test Certificate (WR2) endorsed by the Electrical and Mechanical Services Department?
Electrical and Mechanical Services Department
How to identify unauthorized building works?
Buildings Department
How to apply for or renew the electrical contractor registration?
Electrical and Mechanical Services Department
How to renew the electrical worker registration?
Electrical and Mechanical Services Department
Is it necessary for a registered electrical contractor to inform the Electrical and Mechanical Services Department of any change in the registered particulars?
Electrical and Mechanical Services Department
How to settle water seepage in residential flats?
Food and Environmental Hygiene Department
How to pay the rates and government rent?
Rating and Valuation Department
How to enrol on the recreation and sports activities in Leisure and Cultural Services Department?
Leisure and Cultural Services Department
What are the application procedures and the payment arrangement for Guangdong Scheme?
Social Welfare Department
How to register as an electrical worker or change the registered grade of electrical work application?
Electrical and Mechanical Services Department
Mission: Keep man-made slopes & retaining walls safe (I)

Related Service Categories

Total 17 results

Public Transportation and Motoring Matters
Financial Assistance for Education and Working Family Allowance
Environmental and Food Hygiene
Application for Public Housing and Purchase of Subsidised Housing
Culture, Libraries, Recreation and Sports
Others
Rates & Government Rent
Land Registry & Tenancy Matters
Social Security
Getting a Pet, Handling of Wild Animals & Insects
Employment and Employees' Rights
Traffic Facility & Road Works
Company Registration
Postal Services
Cemeteries, Crematoria and Private Columbarium
Buildings Works & Buildings Projects
Safety of Electricity and Electrical Appliances

Related Departments

Total 18 results

Transport Department

Transport Department

Working Family and Student Financial Assistance Agency

Working Family and Student Financial Assistance Agency

Tobacco and Alcohol Control Office, Department of Health

Tobacco and Alcohol Control Office, Department of Health

Hong Kong Housing Authority & Housing Department

Hong Kong Housing Authority & Housing Department

Leisure and Cultural Services Department

Leisure and Cultural Services Department

Rating and Valuation Department

Rating and Valuation Department

The Land Registry

The Land Registry

Food and Environmental Hygiene Department

Food and Environmental Hygiene Department

Social Welfare Department

Social Welfare Department

Labour Department

Labour Department

Highways Department

Highways Department

Companies Registry

Companies Registry

Agriculture, Fisheries and Conservation Department

Agriculture, Fisheries and Conservation Department

Hongkong Post

Hongkong Post

Buildings Department

Buildings Department

Lands Department

Lands Department

Electrical and Mechanical Services Department

Electrical and Mechanical Services Department

Greening, Landscape & Tree Management Section, Development Bureau

Greening, Landscape & Tree Management Section, Development Bureau

Other Results

Total 12 results

Complaint Form - Public Transport Services Staff & Service Quality

Hong Kong Public Holidays iCal

Subscribe Hong Kong Public Holidays iCal Public Holidays for 2021 Added Hong Kong Public Holidays iCal iCal is available in the following three language versions：English、Traditional Chinese

Complaint Form - Repair and Cleansing of Public Lighting Facilities

Awards

1823 has been working closely with various government departments to handle public enquiries and complaints effectively through different channels. With the efforts of our colleagues, our commitment

About Us

Department, Transport Department, Buildings Department, Electrical and Mechanical Services Department and Highways Department. 「1823」Received the 1st Million Enquiry Call 2005 Received the one

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