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Related FAQ

Total 51 results

All51Rates & Government Rent12Change of Ownership or Correspondence Address1Government Rent collected by Lands Department9Working Family Allowance Scheme2Requisition for Particulars of Tenements (Form R1A)4Public Transport Fare Subsidy Scheme (PTFSS)1Home Ownership Scheme (HOS)2Recreation and Sports1Public Rental Housing (PRH)1Statutory Minimum Wage1White Form Secondary Market Scheme (WSM)1Sickness Allowance2Termination of Employment3Financial Assistance Schemes for Primary & Secondary Students2Annual Return and Accounts1Employees' Compensation2Comprehensive Social Security Assistance (CSSA) Scheme3Rest Days, Statutory Holidays and Paid Annual Leave2Land Registry1Disability Allowance1
How to pay the rates and government rent?
Rating and Valuation Department
Why do I still receive the rates demand note though a rates concession has been announced in the Budget?
Rating and Valuation Department
Is there any way I can obtain the rateable values of other properties?
Rating and Valuation Department
My property is located in an area with poor services. Why do I have to pay the same overall percentage charge of rates as areas with better services?
Rating and Valuation Department
Why do I have to pay Rates? Can I lodge an objection?
Rating and Valuation Department
The Origin of Rating in Hong Kong
Rating and Valuation Department
Is there any receipt for payment of rates and/or Government rent?
Rating and Valuation Department
How to change the payer's particulars shown on the Rates and Government Rent demand note?
Rating and Valuation Department
How to setup, cancel or modify the autopay instruction for Rates and Government Rent payments?
Rating and Valuation Department
What is the difference between the two Government Rents (either collected by Rating and Valuation Department and Lands Department)?
Rating and Valuation Department
What factors affect the rateable value of a property? How to make a request to Rating and Valuation Department for review of the rateable value?
Rating and Valuation Department
How many times should Rates and Government Rent be paid in a year? When do I receive the demand note? How to obtain replacement copy of a missing demand note?
Rating and Valuation Department
How can I notify the authorities of change of ownership or correspondence address?
Lands Department
If I find out after I have purchased a property that the former owner has not settled the Government rent, will I be liable to pay?
Lands Department
Prior to purchasing a property, how can I check whether there is any unpaid Government rent?
Lands Department
What would happen to my property if Government rent is in arrears?
Lands Department
If I have not received or have lost the Demand Note for Government rent, what should I do?
Lands Department
How do I pay the Government rent?
Lands Department
If my property is vacant, do I still have to pay Government rent?
Lands Department
How is the amount of Government rent determined?
Lands Department
I have never received any Demand Note for Government rent before. Why do I receive one now?
Lands Department
Why do I have to pay Government rent?
Lands Department
What are the eligibility criteria of the Working Family Allowance Scheme?
Working Family and Student Financial Assistance Agency
I received a “Requisition for Particulars of Tenements” (Form R1A) from the Rating and Valuation Department, who should fill in and sign the requisition form?
Rating and Valuation Department
I received a “Requisition for Particulars of Tenements” (Form R1A) from the Rating and Valuation Department, what can I do if there is incorrect information on requisition form?
Rating and Valuation Department
I received a “Requisition for Particulars of Tenements” (Form R1A) from the Rating and Valuation Department , how can I return the requisition form to the RVD? How can I know if my submitted requisition form is well received?
Rating and Valuation Department
I received a “Requisition for Particulars of Tenements” (Form R1A) from the Rating and Valuation Department . Why do I need to complete this?
Rating and Valuation Department
What is the amount of Allowances for the Working Family Allowance Scheme?
Working Family and Student Financial Assistance Agency
How to apply for Public Transport Fare Subsidy Scheme?
Transport Department
The schedule and details of the flats for sale of the Sale of Home Ownership Scheme (HOS) 2020
Hong Kong Housing Authority & Housing Department
How to register to use the fitness room of the Leisure and Cultural Services Department?
Leisure and Cultural Services Department
Can PRH applicants and family members deduct contribution to the Mandatory Provident Fund themselves when they report income?
Hong Kong Housing Authority & Housing Department
How to compute the amount of minimum wage? How to determine whether the wages meet the minimum wage?
Labour Department
What are the income and asset limits for the White Form applicants of HOS 2020 & applicants of WSM 2020?
Hong Kong Housing Authority & Housing Department
How to calculate sickness allowance?
Labour Department
When terminating employment contract, is the employee entitled to payment in lieu of untaken annual leave? How to calculate the amount?
Labour Department
When will applicants of financial assistance for primary and secondary students received payment? How can they know the payment has been released?
Working Family and Student Financial Assistance Agency
When should a local company file its annual return with the Companies Registry?
Companies Registry
What compensation should an employer pay to an employee who sustained temporary incapacity as a result of a work injury?
Labour Department
Is the employee entitled to sickness allowance if a medical certificate can be presented?
Labour Department
What is the permissible limit of absence from Hong Kong during receipt of payment for CSSA recipients? How to calculate the number of days of absence? For elderly CSSA recipients, will their CSSA eligibility be affected if they reside in China for a long period?
Social Welfare Department
When terminating employment contract, is the employee entitled to severance payment? How to calculate the amount?
Labour Department
Are all employees entitled to statutory holidays? Are employers required to have employees take leave on the day of statutory holiday?
Labour Department
What compensation should an employer pay to an employee who sustained permanent total/partial incapacity as a result of a work injury?
Labour Department
How to access the property information (such as the age of the building, injunction order against sale of property or mortgage/charge)?
The Land Registry
When terminating employment contract, is the employee entitled to long service payment? How to calculate the amount?
Labour Department
How many days of paid annual leave should be granted to an employee? Can an employer make payment to an employee in lieu of annual leave?
Labour Department
What are the eligibility criteria of Disability Allowance? What is the amount of assistance payable?
Social Welfare Department
What are the eligibility criteria of Comprehensive Social Security Assistance (CSSA)? What is the amount of assistance payable?
Social Welfare Department
What are the application procedures and the payment arrangement for Comprehensive Social Security Assistance Scheme?
Social Welfare Department
What are the eligibility criteria for financial assistance for primary and secondary students ? How to apply?
Working Family and Student Financial Assistance Agency

Related Service Categories

Total 9 results

Rates & Government Rent
Financial Assistance for Education and Working Family Allowance
Public Transportation and Motoring Matters
Application for Public Housing and Purchase of Subsidised Housing
Culture, Libraries, Recreation and Sports
Employment and Employees' Rights
Company Registration
Social Security
Land Registry & Tenancy Matters

Related Departments

Total 10 results

Rating and Valuation Department

Rating and Valuation Department

Lands Department

Lands Department

Working Family and Student Financial Assistance Agency

Working Family and Student Financial Assistance Agency

Transport Department

Transport Department

Hong Kong Housing Authority & Housing Department

Hong Kong Housing Authority & Housing Department

Leisure and Cultural Services Department

Leisure and Cultural Services Department

Labour Department

Labour Department

Companies Registry

Companies Registry

Social Welfare Department

Social Welfare Department

The Land Registry

The Land Registry

Other Results

Total 2 results

Service Performance

382 327 Calls Answered within 12 Seconds (Planning Target) >=80% 74% Call Abandoned Rate <10% 9% Customer Satisfaction (5-point scale) >=4.0 4.55

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