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“Tell me@1823” is provided by 1823, Efficiency Office of the Government of the Hong Kong Special Administrative Region. The purpose of this app is to enable you to lodge the following with 1823: enqui

By accessing 1823 Online (www.1823.gov.hk) (“1823 Online”) or any of its webpages, you unconditionally agree to the terms of this Disclaimer and as they may be modified and/or supplemented from time

1823 sees the protection of personal data privacy as of vital importance in maintaining public trust in the public service. We are committed to implementing and complying with the data protection pri

Our Work We assist in implementing the annual training plan for the contact centre (inclusive of providing training on customer service skills and system operation) and in monitoring service quality

Our Work 1823, managed by Efficiency Office, provides a round-the-clock one-stop service. 1823 handles enquiries, compliments and suggestions for 23 participating departments and receives complain