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Information on 1823 participating departments PRH Express Flat Allocation Scheme GSH 2020/21 HOS 2022 WSM 2020 Old Age Allowance Working Family Allowance Textbook Assistance Annual Leave Sick Leave Public Rental Housing Contract Termination Social Security Driving Licence Renewal International Driving Permit Public Transport Fare Subsidy Dog Licence

While receiving Social Security Allowance, i.e. Old Age Living Allowance / Old Age Allowance / Disability Allowance, how many days am I allowed to be out of Hong Kong? How to calculate the number of days of absence?

Social Welfare Department

If a recipient of Comprehensive Social Security Assistance / Old Age Living Allowance / Old Age Allowance / Disability Allowance passed away, how should his relatives or friends report the situation or suspend payment of the allowance?

Social Welfare Department

What are the application procedures and the payment arrangement for Old Age Allowance?

Social Welfare Department

What are the eligibility criteria of Old Age Allowance? What is the amount of assistance payable?

Social Welfare Department

What are the eligibility criteria of Guangdong Scheme? What is the amount of assistance payable?

Social Welfare Department

What are the eligibility criteria of Comprehensive Social Security Assistance (CSSA)? What is the amount of assistance payable?

Social Welfare Department

What is the definition of ‘severely disabled’ under the Disability Allowance?

Social Welfare Department

What are the eligibility criteria of the Working Family Allowance Scheme?

Working Family and Student Financial Assistance Agency

What are the eligibility criteria of Disability Allowance? What is the amount of assistance payable?

Social Welfare Department

What are the application procedures and the payment arrangement for Disability Allowance?

Social Welfare Department

What is the amount of Allowances for the Working Family Allowance Scheme?

Working Family and Student Financial Assistance Agency

What are the eligibility criteria for the Kindergarten and Child Care Centre Fee Remission Scheme?

Working Family and Student Financial Assistance Agency

How to check the validity and the unclaimed balance of my Continuing Education Fund account?

Working Family and Student Financial Assistance Agency

How to calculate sickness allowance?

Labour Department

What are the eligibility criteria to claim reimbursement of course fee under Continuing Education Fund?

Working Family and Student Financial Assistance Agency

What are the application procedures and the payment arrangement for Guangdong Scheme?

Social Welfare Department

According to ballot result, my number is among the top numbers in the list, why is my HOS 2022 priority so low?

Hong Kong Housing Authority & Housing Department

Can the Post Office redirect mails sent to old address to a new address? How to apply for redirection service?

Hongkong Post

Why do I have more than 1 priority for HOS 2022? What are the differences?

Hong Kong Housing Authority & Housing Department

How to access the property information (such as the age of the building, injunction order against sale of property or mortgage/charge)?

The Land Registry

Is the employee entitled to sickness allowance if a medical certificate can be presented?

Labour Department

How to apply for the Working Family Allowance Scheme? What documentary proof needs to be submitted with the application?

Working Family and Student Financial Assistance Agency

What compensation should an employer pay to the family member(s) of an employee who dies as a result of a work injury?

Labour Department

Sale and supply of intoxicating liquor to persons under the age of 18 in the course of business is prohibited as stipulated in law. What is the definition of “intoxicating liquor”? What is the scope of the law?

Tobacco and Alcohol Control Office, Department of Health

When terminating employment contract, is the employee entitled to long service payment? How to calculate the amount?

Labour Department

How does successful applicants of the Kindergarten and Child Care Centre Fee Remission Scheme receive tuition fee remission?

Working Family and Student Financial Assistance Agency

How to claim reimbursement of course fee under Continuing Education Fund?

Working Family and Student Financial Assistance Agency

What compensation should an employer pay to an employee who sustained permanent total/partial incapacity as a result of a work injury?

Labour Department

What is the eligibility criteria of Senior Citizen Card? How to apply?

Social Welfare Department

What are the eligibility criteria for financial assistance for primary and secondary students ? How to apply?

Working Family and Student Financial Assistance Agency

What is the validity period and fee of driving licence?

Transport Department

What are the application procedures of the Kindergarten and Child Care Centre Fee Remission Scheme?

Working Family and Student Financial Assistance Agency

What is the Method of Assessment and Level of Assistance for the Kindergarten and Child Care Centre Fee Remission Scheme?

Working Family and Student Financial Assistance Agency

How to apply for cremation of dead bodies and book the date and time of cremation?

Food and Environmental Hygiene Department

What is the permissible limit of absence from Hong Kong during receipt of payment for CSSA recipients? How to calculate the number of days of absence? For elderly CSSA recipients, will their CSSA eligibility be affected if they reside in China for a long period?

Social Welfare Department

Knowing how to change the ID of your vehicle

Transport Department

Does Student Finance Office provide any online service for applicants to view their application status?

Working Family and Student Financial Assistance Agency

When will applicants of financial assistance for primary and secondary students received payment? How can they know the payment has been released?

Working Family and Student Financial Assistance Agency

What are the eligibility criteria for application of public rental housing?

Hong Kong Housing Authority & Housing Department

Under what circumstances can a company nominate a Reserve Director?

Companies Registry

Can I help preserve the safety of trees?

Greening, Landscape & Tree Management Section, Development Bureau

How to apply for a certificate to operate a pleasure vessel?

Marine Department

What should I do if I lost my pet?

Agriculture, Fisheries and Conservation Department

Why do I have to pay Rates? Can I lodge an objection?

Rating and Valuation Department

What compensation should an employer pay to an employee who sustained temporary incapacity as a result of a work injury?

Labour Department

Is it required by law that all prepackaged food should have nutrition labelling?

Food and Environmental Hygiene Department

How to change the payer's particulars shown on the Rates and Government Rent demand note?

Rating and Valuation Department

How to renew a full driving licence?

Transport Department

How to apply for or renew the electrical contractor registration?

Electrical and Mechanical Services Department

How to apply for holding the ashes of the deceased in a niche managed by Food and Environmental Hygiene Department?

Food and Environmental Hygiene Department

How to register to use the fitness room of the Leisure and Cultural Services Department?

Leisure and Cultural Services Department

How to register as an electrical worker or change the registered grade of electrical work application?

Electrical and Mechanical Services Department

What factors affect the rateable value of a property? How to make a request to Rating and Valuation Department for review of the rateable value?

Rating and Valuation Department

How to enrol on the recreation and sports activities in Leisure and Cultural Services Department?

Leisure and Cultural Services Department

What are the address, opening hours and entrance fee of Hong Kong Wetland Park? How to buy a ticket of the Park?

Agriculture, Fisheries and Conservation Department

What is the coverage of the Minimum Wage Ordinance?

Labour Department

I have a driving licence issued by Mainland China/other countries, can I apply for direct issue of full Hong Kong driving licence without taking a driving test?

Transport Department

How to apply for Public Rental Housing?

Hong Kong Housing Authority & Housing Department

Financial Assistance for Education and Working Family Allowance

Application for Public Housing and Purchase of Subsidised Housing

Public Transportation and Motoring Matters

Cemeteries, Crematoria and Private Columbarium

Getting a Pet, Handling of Wild Animals & Insects

Safety of Electricity and Electrical Appliances

Culture, Libraries, Recreation and Sports

Social Welfare Department

Working Family and Student Financial Assistance Agency

Labour Department

Hong Kong Housing Authority & Housing Department

Hongkong Post

The Land Registry

Tobacco and Alcohol Control Office, Department of Health

Transport Department

Food and Environmental Hygiene Department

Companies Registry

Greening, Landscape & Tree Management Section, Development Bureau

Marine Department

Agriculture, Fisheries and Conservation Department

Rating and Valuation Department

Electrical and Mechanical Services Department

Leisure and Cultural Services Department

1823 Mobile App ''Tell me@1823'' - User Guide

Old logo Tell me@1823 Important message to users of older versions (before 2.0) Older versions of “Tell me@1823” have ceased case submission and follow-up function since 21 July 2022. 1823

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