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If a recipient of Comprehensive Social Security Assistance / Old Age Living Allowance / Old Age Allowance / Disability Allowance passed away, how should his relatives or friends report the situation or suspend payment of the allowance?

Social Welfare Department

According to ballot result, my number is among the top numbers in the list, why is my HOS 2022 priority so low?

Hong Kong Housing Authority & Housing Department

Am I still eligible to apply for CSSA if I have a job? If I am a CSSA recipient, will the amount of assistance be affected if I find a new job with income?

Social Welfare Department

How to calculate sickness allowance?

Labour Department

What are the eligibility criteria of Guangdong Scheme? What is the amount of assistance payable?

Social Welfare Department

What is the definition of ‘severely disabled’ under the Disability Allowance?

Social Welfare Department

What are the Income and Total Net Asset Limits for application of public housing?

Hong Kong Housing Authority & Housing Department

While receiving Social Security Allowance, i.e. Old Age Living Allowance / Old Age Allowance / Disability Allowance, how many days am I allowed to be out of Hong Kong? How to calculate the number of days of absence?

Social Welfare Department

How are registered electrical workers graded? What qualifications are required for each grade? What kind of electrical works can be conducted by the workers of the respective grades?

Electrical and Mechanical Services Department

What are the application procedures and the payment arrangement for Disability Allowance?

Social Welfare Department

What are the income and asset limits for the White Form applicants of HOS 2022 and HS SSF & applicants of WSM 2022?

Hong Kong Housing Authority & Housing Department

How can PRH applicants change address / add or delete family members?

Hong Kong Housing Authority & Housing Department

What are the application procedures and the payment arrangement for Old Age Allowance?

Social Welfare Department

Is the employee entitled to sickness allowance if a medical certificate can be presented?

Labour Department

What are the eligibility criteria of Disability Allowance? What is the amount of assistance payable?

Social Welfare Department

What are the eligibility criteria of Old Age Allowance? What is the amount of assistance payable?

Social Welfare Department

What are the eligibility criteria for application of public rental housing?

Hong Kong Housing Authority & Housing Department

How to register as an electrical worker or change the registered grade of electrical work application?

Electrical and Mechanical Services Department

What kinds of building works are subject to the control under the Minor Works Control System?

Buildings Department

What compensation should an employer pay to the family member(s) of an employee who dies as a result of a work injury?

Labour Department

What are the address, opening hours and entrance fee of Hong Kong Wetland Park? How to buy a ticket of the Park?

Agriculture, Fisheries and Conservation Department

What are the application procedures and the payment arrangement for Guangdong Scheme?

Social Welfare Department

If I need to pay court fines or I have settled court fines by cheque within the last 7 working days, can I renew a vehicle licence?

Transport Department

Why do I have more than 1 priority for HOS 2022? What are the differences?

Hong Kong Housing Authority & Housing Department

If I need to pay court fines or I have settled court fines by cheque within the last 7 working days, can I renew a full driving licence?

Transport Department

What are the application procedures and the payment arrangement for Comprehensive Social Security Assistance Scheme?

Social Welfare Department

Information on 1823 participating departments

What is the permissible limit of absence from Hong Kong during receipt of payment for CSSA recipients? How to calculate the number of days of absence? For elderly CSSA recipients, will their CSSA eligibility be affected if they reside in China for a long period?

Social Welfare Department

I am allotted with the quota of WSM 2022. How should I collect the Certificate of Eligibility to Purchase (White Form Status)?

Hong Kong Housing Authority & Housing Department

By what time do I need to post a Local Ordinary Mail so that it will be stamped a postmark on the day it is posted? When is the cut off time of mailing? When will a mail item reach the recipient?

Hongkong Post

How to apply for scattering of cremated human ashes in Hong Kong waters?

Food and Environmental Hygiene Department

How are the Public Rental Housing estates in Hong Kong distributed? Is there any district restriction for PRH applicants in selecting the location of PRH flats?

Hong Kong Housing Authority & Housing Department

If the employee is laid off, is the employee entitled to severance payment? How to calculate the amount?

Labour Department

How to check Public Rental Housing allocation status?

Hong Kong Housing Authority & Housing Department

What compensation should an employer pay to an employee who sustained temporary incapacity as a result of a work injury?

Labour Department

What are the schedule and quotas of the White Form Secondary Market Scheme 2022 (WSM 2022)?

Hong Kong Housing Authority & Housing Department

I have submitted document to the Land Registry for registration. How long will the Land Registry take to complete registration and return the document? Do I need to collect the registered documents by myself?

The Land Registry

Is XX a licensed columbarium operating legally?

Food and Environmental Hygiene Department

How many times should Rates and Government Rent be paid in a year? When do I receive the demand note? How to obtain replacement copy of a missing demand note?

Rating and Valuation Department

How to check if I am allotted with the quota of WSM 2022?

Hong Kong Housing Authority & Housing Department

Which types of employees are not covered by the Employment Ordinance?

Labour Department

How to apply for Public Rental Housing?

Hong Kong Housing Authority & Housing Department

In what circumstances can an employer deduct the salary of an employee?

Labour Department

What are the supporting documents for PRH application?

Hong Kong Housing Authority & Housing Department

By what time do I need to post a Local CourierPost so that it will be stamped a postmark on the day it is posted? When is the cut off time of mailing? When will a mail item reach the recipient?

Hongkong Post

How to check the ballot results of the Community Recreation and Sports Programmes organized by Leisure and Cultural Services Department? How can successful applicants enroll the activities?

Leisure and Cultural Services Department

What are the eligibility criteria for Express Flat Allocation Scheme (EFAS)(2022) -cum-Sale of Unsold Green Form Subsidised Home Ownership Scheme (GSH) Flats of Ching Fu Court and Dip Tsui Court?

Hong Kong Housing Authority & Housing Department

What compensation should an employer pay to an employee who sustained permanent total/partial incapacity as a result of a work injury?

Labour Department

Sale and supply of intoxicating liquor to persons under the age of 18 in the course of business is prohibited as stipulated in law. What is the definition of “intoxicating liquor”? What is the scope of the law?

Tobacco and Alcohol Control Office, Department of Health

How to settle water seepage in residential flats?

Food and Environmental Hygiene Department

By what time do I need to post an International Ordinary Post (Surface or Air Mail) mail item so that it will be stamped a postmark on the day it is posted? When is the cut off time of mailing? When will a mail item reach the recipient?

Hongkong Post

What is the eligibility criteria of Senior Citizen Card? How to apply?

Social Welfare Department

How to renew the electrical worker registration?

Electrical and Mechanical Services Department

How to inform Agriculture, Fisheries and Conservation Department for change of dog owner?

Agriculture, Fisheries and Conservation Department

Can the Post Office redirect mails sent to old address to a new address? How to apply for redirection service?

Hongkong Post

What should I pay attention to upon termination of employment?

Labour Department

How to apply for road excavation permit if excavation works is required?

Highways Department

How to renew a full driving licence?

Transport Department

How to apply for "Northbound Travel for Hong Kong Vehicles"?

Transport Department

Are all employees entitled to statutory holidays? Are employers required to have employees take leave on the day of statutory holiday?

Labour Department

How to renew a vehicle licence?

Transport Department

How to apply for cremation of dead bodies and book the date and time of cremation?

Food and Environmental Hygiene Department

When terminating employment contract, is the employee entitled to severance payment? How to calculate the amount?

Labour Department

How to seek help from Labour Department if employer and employee have a dispute?

Labour Department

How to apply for a replacement of the Periodic Test Certificate (WR2) endorsed by the Electrical and Mechanical Services Department?

Electrical and Mechanical Services Department

How to apply for a full driving licence after the probationary driving period?

Transport Department

How to apply for an International Driving Permit (IDP)?

Transport Department

When terminating employment contract, is the employee entitled to long service payment? How to calculate the amount?

Labour Department

How to apply for scattering of cremated ashes in Gardens of Remembrance?

Food and Environmental Hygiene Department

When terminating employment contract, is the employee entitled to payment in lieu of untaken annual leave? How to calculate the amount?

Labour Department

How to apply for or renew the electrical contractor registration?

Electrical and Mechanical Services Department

How many days of paid annual leave should be granted to an employee? Can an employer make payment to an employee in lieu of annual leave?

Labour Department

How to renew library books/materials borrowed from the public libraries?

Leisure and Cultural Services Department

How to assign a retained / auctioned vehicle registration mark to a vehicle?

Transport Department

How to retain a vehicle registration mark?

Transport Department

How often should fixed electrical installations be inspected and tested?

Electrical and Mechanical Services Department

When terminating employment contract, how to calculate the notice period or payment in lieu of notice?

Labour Department

How to enrol on the recreation and sports activities in Leisure and Cultural Services Department?

Leisure and Cultural Services Department

Financial Assistance for Education and Working Family Allowance

Application for Public Housing and Purchase of Subsidised Housing

Safety of Electricity and Electrical Appliances

Public Transportation and Motoring Matters

Cemeteries, Crematoria and Private Columbarium

Culture, Libraries, Recreation and Sports

Getting a Pet, Handling of Wild Animals & Insects

Working Family and Student Financial Assistance Agency

Social Welfare Department

Hong Kong Housing Authority & Housing Department

Labour Department

Electrical and Mechanical Services Department

Buildings Department

Agriculture, Fisheries and Conservation Department

Transport Department

Hongkong Post

Food and Environmental Hygiene Department

The Land Registry

Rating and Valuation Department

Leisure and Cultural Services Department

Tobacco and Alcohol Control Office, Department of Health

Highways Department

Assistant Systems Engineer

for internal and external users; and to monitor and optimize system performance; and (l) to assist the System Engineer to execute relevant IT policies and perform other IT-related duties. Working hours

Customer Service Officer

departments. Comprehensive on-the-job training will be provided to you. Working with 1823 will enable you to acquire customer service skills, enhance your ability to communicate effectively and broaden your

Technical Support Officer

at Level 2/ Grade E or above in HKCEE/HKDSEE or equivalent; and Have at least 1 year post-qualification working experience in application development or Information System support; and Have

Temporary Customer Service Officer (4 months' contract)

Assistant Customer Service Supervisor (Training)

/HKDSEE or equivalent; Have 2 years of full-time working experience in call centre / contact centre; Be fluent in English and Cantonese, fluency in Putonghua is an advantage; and Be familiar

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