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Information related to participating departments of 1823HOS 2020WSM 2020GSH 2019RatesTextbook AssistanceWorking Family AllowanceOld Age AllowanceAnnual LeaveSick LeavePublic Rental HousingContract TerminationSocial Security Driving Licence RenewalInternational Driving PermitPublic Transport Fare Subsidy

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Total 90 results

All90Working Family Allowance Scheme3Financial Assistance Schemes for Pre-primary Level Students4Financial Assistance Schemes for Primary & Secondary Students2Continuing Education Fund3Financial Assistance Schemes for Post-secondary & Tertiary Level Students1Comprehensive Social Security Assistance (CSSA) Scheme5Public Rental Housing (PRH)8Old Age Allowance4Disability Allowance5Home Ownership Scheme (HOS)5White Form Secondary Market Scheme (WSM)3Sickness Allowance2Guangdong Scheme2Registration of Electrical Worker3Employees' Compensation3Minor Works Control System1Information related to participating departments of 18231Recreation and Sports3Vehicle Licence2Driving Licence3Sending Mail3Disposal of Cremated Ashes2Termination of Employment7Land Registry1Rates & Government Rent1Private Columbarium1Deduction of Wages1Statutory Minimum Wage1Water Dripping or Water Seepage1Regulations on the sale or supply of alcohol1Senior Citizen Card1Getting a pet1Road Works1Cremation Service1Periodic Test for Fixed Electrical Installations2Rest Days, Statutory Holidays and Paid Annual Leave2Registration of Electrical Contractor1International Driving Permit 1Vehicle Registration Mark2Library Services1
What is the amount of Allowances for the Working Family Allowance Scheme?
Working Family and Student Financial Assistance Agency
What are the eligibility criteria of the Working Family Allowance Scheme?
Working Family and Student Financial Assistance Agency
How to apply for the Working Family Allowance Scheme? What documentary proof needs to be submitted with the application?
Working Family and Student Financial Assistance Agency
What is the Method of Assessment and Level of Assistance for the Kindergarten and Child Care Centre Fee Remission Scheme?
Working Family and Student Financial Assistance Agency
What are the application procedures of the Kindergarten and Child Care Centre Fee Remission Scheme?
Working Family and Student Financial Assistance Agency
What are the eligibility criteria for financial assistance for primary and secondary students ? How to apply?
Working Family and Student Financial Assistance Agency
How to claim reimbursement of course fee under Continuing Education Fund?
Working Family and Student Financial Assistance Agency
What are the eligibility criteria to claim reimbursement of course fee under Continuing Education Fund?
Working Family and Student Financial Assistance Agency
How to check the validity and the unclaimed balance of my Continuing Education Fund account?
Working Family and Student Financial Assistance Agency
How does successful applicants of the Kindergarten and Child Care Centre Fee Remission Scheme receive tuition fee remission?
Working Family and Student Financial Assistance Agency
What are the eligibility criteria for the Kindergarten and Child Care Centre Fee Remission Scheme?
Working Family and Student Financial Assistance Agency
Does Student Finance Office provide any online service for applicants to view their application status?
Working Family and Student Financial Assistance Agency
When will applicants of financial assistance for primary and secondary students received payment? How can they know the payment has been released?
Working Family and Student Financial Assistance Agency
What are the eligibility criteria of Comprehensive Social Security Assistance (CSSA)? What is the amount of assistance payable?
Social Welfare Department
Can PRH applicants and family members deduct contribution to the Mandatory Provident Fund themselves when they report income?
Hong Kong Housing Authority & Housing Department
If a recipient of Comprehensive Social Security Assistance / Old Age Living Allowance / Old Age Allowance / Disability Allowance passed away, how should his relatives or friends report the situation or suspend payment of the allowance?
Social Welfare Department
According to ballot result, my number is among the top numbers in the list, why is my HOS 2020 priority so low?
Hong Kong Housing Authority & Housing Department
Am I still eligible to apply for CSSA if I have a job? If I am a CSSA recipient, will the amount of assistance be affected if I find a new job with income?
Social Welfare Department
What are the income and asset limits for the White Form applicants of HOS 2020 & applicants of WSM 2020?
Hong Kong Housing Authority & Housing Department
How to calculate sickness allowance?
Labour Department
What are the eligibility criteria of Guangdong Scheme? What is the amount of assistance payable?
Social Welfare Department
What are the Income and Total Net Asset Limits for application of public housing?
Hong Kong Housing Authority & Housing Department
While receiving Social Security Allowance, i.e. Old Age Living Allowance / Old Age Allowance / Disability Allowance, how many days am I allowed to be out of Hong Kong? How to calculate the number of days of absence?
Social Welfare Department
How are registered electrical workers graded? What qualifications are required for each grade? What kind of electrical works can be conducted by the workers of the respective grades?
Electrical and Mechanical Services Department
What are the application procedures and the payment arrangement for Disability Allowance?
Social Welfare Department
What is the definition of ‘severely disabled’ under the Disability Allowance?
Social Welfare Department
How can PRH applicants change address / add or delete family members?
Hong Kong Housing Authority & Housing Department
What are the application procedures and the payment arrangement for Old Age Allowance?
Social Welfare Department
Is the employee entitled to sickness allowance if a medical certificate can be presented?
Labour Department
What are the eligibility criteria of Disability Allowance? What is the amount of assistance payable?
Social Welfare Department
What are the eligibility criteria of Old Age Allowance? What is the amount of assistance payable?
Social Welfare Department
What are the eligibility criteria for application of public rental housing?
Hong Kong Housing Authority & Housing Department
How to register as an electrical worker or change the registered grade of electrical work application?
Electrical and Mechanical Services Department
I have submitted HOS 2020 and/or WSM 2020 application but want to change the information or document. What should I do?
Hong Kong Housing Authority & Housing Department
What compensation should an employer pay to the family member(s) of an employee who dies as a result of a work injury?
Labour Department
What kinds of building works are subject to the control under the Minor Work Control System?
Buildings Department
Information on and special work arrangements for the participating departments of 1823
What are the address, opening hours and entrance fee of Hong Kong Wetland Park? How to buy a ticket of the Park?
Agriculture, Fisheries and Conservation Department
What are the application procedures and the payment arrangement for Guangdong Scheme?
Social Welfare Department
If I need to pay court fines or I have settled court fines by cheque within the last 7 working days, can I renew a vehicle licence?
Transport Department
Why do I have more than 1 priority for HOS 2020? What are the differences?
Hong Kong Housing Authority & Housing Department
What are the application procedures and the payment arrangement for Comprehensive Social Security Assistance Scheme?
Social Welfare Department
If I need to pay court fines or I have settled court fines by cheque within the last 7 working days, can I renew a full driving licence?
Transport Department
The schedule and details of the flats for sale of the Sale of Home Ownership Scheme (HOS) 2020
Hong Kong Housing Authority & Housing Department
What is the permissible limit of absence from Hong Kong during receipt of payment for CSSA recipients? How to calculate the number of days of absence? For elderly CSSA recipients, will their CSSA eligibility be affected if they reside in China for a long period?
Social Welfare Department
By what time do I need to post a Local Ordinary Mail so that it will be stamped a postmark on the day it is posted? When is the cut off time of mailing? When will a mail item reach the recipient?
Hongkong Post
How to apply for scattering of cremated human ashes in Hong Kong waters?
Food and Environmental Hygiene Department
If the employee is laid off, is the employee entitled to severance payment? How to calculate the amount?
Labour Department
How are the Public Rental Housing estates in Hong Kong distributed? Is there any district restriction for PRH applicants in selecting the location of PRH flats?
Hong Kong Housing Authority & Housing Department
I have submitted document to the Land Registry for registration. How long will the Land Registry take to complete registration and return the document? Do I need to collect the registered documents by myself?
The Land Registry
How many times should Rates and Government Rent be paid in a year? When do I receive the demand note? How to obtain replacement copy of a missing demand note?
Rating and Valuation Department
The schedule and quotas of the White Form Secondary Market Scheme (WSM) 2020
Hong Kong Housing Authority & Housing Department
How to check Public Rental Housing allocation status?
Hong Kong Housing Authority & Housing Department
Is XX a licensed columbarium operating legally?
Food and Environmental Hygiene Department
In what circumstances can an employer deduct the salary of an employee?
Labour Department
Which types of employees are not covered by the Employment Ordinance?
Labour Department
By what time do I need to post a Local CourierPost so that it will be stamped a postmark on the day it is posted? When is the cut off time of mailing? When will a mail item reach the recipient?
Hongkong Post
How to check the ballot results of the Community Recreation and Sports Programmes organized by Leisure and Cultural Services Department? How can successful applicants enroll the activities?
Leisure and Cultural Services Department
How to settle water seepage in residential flats?
Food and Environmental Hygiene Department
According to the Dutiable Commodities (Amendment) Ordinance 2018 (Cap. 109), sale and supply of intoxicating liquor to persons under the age of 18 in the course of business is prohibited. What is the definition of “intoxicating liquor”? What is the scope of the law?
Tobacco and Alcohol Control Office, Department of Health
What are the supporting documents for PRH application?
Hong Kong Housing Authority & Housing Department
How to apply for Public Rental Housing?
Hong Kong Housing Authority & Housing Department
What compensation should an employer pay to an employee who sustained permanent total/partial incapacity as a result of a work injury?
Labour Department
What is the eligibility criteria of Senior Citizen Card? How to apply?
Social Welfare Department
By what time do I need to post a International Ordinary Post (Surface or Air Mail) mail item so that it will be stamped a postmark on the day it is posted? When is the cut off time of mailing? When will a mail item reach the recipient?
Hongkong Post
How to renew the electrical worker registration?
Electrical and Mechanical Services Department
What compensation should an employer pay to an employee who sustained temporary incapacity as a result of a work injury?
Labour Department
How to apply for scattering of cremated ashes in Gardens of Remembrance?
Food and Environmental Hygiene Department
How to inform Agriculture, Fisheries and Conservation Department for change of dog owner?
Agriculture, Fisheries and Conservation Department
How to apply for a full driving licence after the probationary driving period?
Transport Department
How to apply for road excavation permit if excavation works is required?
Highways Department
How to renew a full driving licence?
Transport Department
What should I pay attention to upon termination of employment?
Labour Department
How to renew a vehicle licence?
Transport Department
How to apply for cremation of dead bodies and book the date and time of cremation?
Food and Environmental Hygiene Department
When terminating employment contract, is the employee entitled to severance payment? How to calculate the amount?
Labour Department
How to seek help from Labour Department if employer and employee have a dispute?
Labour Department
How to apply for a replacement of the Periodic Test Certificate (WR2) endorsed by the Electrical and Mechanical Services Department?
Electrical and Mechanical Services Department
Are all employees entitled to statutory holidays? Are employers required to have employees take leave on the day of statutory holiday?
Labour Department
How to apply for or renew the electrical contractor registration?
Electrical and Mechanical Services Department
How to apply for an International Driving Permit (IDP)?
Transport Department
When terminating employment contract, is the employee entitled to long service payment? How to calculate the amount?
Labour Department
When terminating employment contract, is the employee entitled to payment in lieu of untaken annual leave? How to calculate the amount?
Labour Department
How to assign a retained / auctioned vehicle registration mark to a vehicle?
Transport Department
How to retain a vehicle registration mark?
Transport Department
How many days of paid annual leave should be granted to an employee? Can an employer make payment to an employee in lieu of annual leave?
Labour Department
How to renew library books/materials borrowed from the public libraries?
Leisure and Cultural Services Department
How often should fixed electrical installations be inspected and tested?
Electrical and Mechanical Services Department
When terminating employment contract, how to calculate the notice period or payment in lieu of notice?
Labour Department
How to enrol on the recreation and sports activities in Leisure and Cultural Services Department?
Leisure and Cultural Services Department

Related Service Categories

Total 16 results

Financial Assistance for Education and Working Family Allowance
Social Security
Application for Public Housing and Purchase of Subsidised Housing
Employment and Employees' Rights
Safety of Electricity and Electrical Appliances
Buildings Works & Buildings Projects
Others
Culture, Libraries, Recreation and Sports
Public Transportation and Motoring Matters
Postal Services
Cemeteries, Crematoria and Private Columbarium
Land Registry & Tenancy Matters
Rates & Government Rent
Environmental and Food Hygiene
Getting a Pet, Handling of Wild Animals & Insects
Traffic Facility & Road Works

Related Departments

Total 15 results

Working Family and Student Financial Assistance Agency

Working Family and Student Financial Assistance Agency

Social Welfare Department

Social Welfare Department

Hong Kong Housing Authority & Housing Department

Hong Kong Housing Authority & Housing Department

Labour Department

Labour Department

Electrical and Mechanical Services Department

Electrical and Mechanical Services Department

Buildings Department

Buildings Department

Agriculture, Fisheries and Conservation Department

Agriculture, Fisheries and Conservation Department

Transport Department

Transport Department

Hongkong Post

Hongkong Post

Food and Environmental Hygiene Department

Food and Environmental Hygiene Department

The Land Registry

The Land Registry

Rating and Valuation Department

Rating and Valuation Department

Leisure and Cultural Services Department

Leisure and Cultural Services Department

Tobacco and Alcohol Control Office, Department of Health

Tobacco and Alcohol Control Office, Department of Health

Highways Department

Highways Department

Other Results

Total 5 results

Customer Service Officer

departments. Comprehensive on-the-job training will be provided to you. Working with 1823 will enable you to acquire customer service skills, enhance your ability to communicate effectively and broaden your

Technical Support Officer

or above in HKCEE/HKDSEE or equivalent; and Have at least 1 year post-qualification working experience in application development or Information System support; and Have at least 1 year experience

Assistant Customer Service Supervisor (Training)

Language at Level 2/ Grade E or above in HKCEE/HKDSEE or equivalent; and Have 2 years of full-time working experience in call centre operation or customer service; and Speak fluent English

Assistant Customer Service Supervisor (Administration & Support)

-time working experience in human resources management; be familiar with PC applications (including MS Word, Excel, Chinese and English typing skill, etc.) and have Chinese word processing speed

Awards

1823 has been working closely with various government departments to handle public enquiries and complaints effectively through different channels. With the efforts of our colleagues, our commitment

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