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In this platform we are trying to present public information in a more easily understood format and to make it easier for you to submit information or pictures that help us understand your concerns. Please explore the platform and share with us your ideas about how we can develop this site and improve public services for you.

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In this part of the platform we aim to provide topical information about subjects on which 1823 frequently gets calls. We aim to provide information that helps you understand the subject more fully. We aim to help you make enquiries, reports or complaints through easy-to-use forms that allow you to link to maps and upload pictures, helping us to understand and address your concerns better. We also welcome your ideas on how we can develop this site further and help improve services for you.

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COMPLAINT CHANNELS

ALL BUREAUX/DEPARTMENTS

SORT BY SERVICE

Agriculture, Fisheries and Conservation Department	Hong Kong Observatory
Architectural Services Department	Hong Kong Police Force
Audit Commission	Hongkong Post
Auxiliary Medical Service	Housing Department
Belt and Road Office	Immigration Department
Buildings Department	Information Services Department
Census and Statistics Department	Inland Revenue Department
Chief Secretary for Administration's Office	Innovation and Technology Bureau
Civil Aid Service	Innovation and Technology Commission
Civil Aviation Department	Intellectual Property Department
Civil Engineering and Development Department	Invest Hong Kong
Civil Service Bureau	Joint Secretariat for the Advisory Bodies on Civil Service and Judicial Salaries and Conditions of Service
Commerce and Economic Development Bureau (Commerce, Industry and Tourism Branch)	Labour and Welfare Bureau
Commerce and Economic Development Bureau (Communications and Creative Industries Branch)	Labour Department
Companies Registry	Land Registry
Constitutional and Mainland Affairs Bureau	Lands Department
Correctional Services Department	Legal Aid Department
Customs and Excise Department	Leisure and Cultural Services Department
Department of Health	Marine Department
Department of Justice	Office of the Communications Authority
Development Bureau (Planning and Lands Branch)	Office of the Government Chief Information Officer
Development Bureau (Works Branch)	Office of the Government Economist
Drainage Services Department	Official Receiver's Office
Education Bureau	Planning Department
Efficiency Office	Policy Innovation and Co-ordination Office
Electrical and Mechanical Services Department	Public Service Commission
Environmental Protection Department	Radio Television Hong Kong
Financial Services and the Treasury Bureau (Financial Services Branch)	Rating and Valuation Department
Financial Services and the Treasury Bureau (The Treasury Branch)	Registration and Electoral Office
Fire Services Department	Secretariat, Commissioner on Interception of Communications and Surveillance
Food and Environmental Hygiene Department	Security Bureau
Food and Health Bureau	Social Welfare Department
Government Flying Service	Trade and Industry Department
Government Laboratory	Transport and Housing Bureau (Transport Branch)
Government Logistics Department	Transport Department
Government Property Agency	Treasury
Highways Department	University Grants Committee
Home Affairs Bureau	Water Supplies Department
Home Affairs Department	Working Family and Student Financial Assistance Agency

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