1823 Frequently Asked Questions

1823 Frequently Asked Questions


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Public may use the following methods to pay the rates and government rent -

In-person (Post Offices)
  • Any post office (except Mobile Post Offices); for details of the address and operating hours of post office, please click here
In-person (Convenience Stores)
  • Present a rates and/or Government rent demand note with barcode at the stub portion and make payment in cash at any 7-Eleven Convenience Store, Circle K Convenience Store,VanGO Convenience Store and China Resources Vanguard Supermarket in Hong Kong
  • The maximum limit for each transaction is HK$5,000
  • Receipt will be issued after payment
  • As ink on the receipt will fade out, please make copy of the receipt for record purpose
Bank Automated Teller Machine (ATM)
  • No pre-registration is required.  ATM cardholders may pay at any ATMs with "Bill Payment Service" or "JET PAYMENT" signage
  • Payment must be made before midnight of the last day for payment
  • Enquiries:

Treasury   2845 8866
JETCO   2520 1747
Hong Kong Bank   2748 3322
Hang Seng Bank   2882 0228

Phone Payment Service (PPS)
  • Require pre-registration, for details please see The Treasury’s website
  • Payment phone number: 18033 (Merchant code: 09)
  • Payment must be made before midnight of the last day for payment
  • Enquiry on PPS: 90 000 222 329
Internet Banking
Mailing cheque
  • Cheques should be crossed and made payable to "The Government of the Hong Kong Special Administrative Region"
  • Please write the account number and payer’s phone number on the back of the cheque
  • Send the cheque together with the lower part of the demand note to the Director of Accounting Services, PO Box 28000, Gloucester Road Post Office, Hong Kong
  • The postmark date will be regarded as the date of payment

Note : 

  • Rates and Government rent cannot be paid using the payment service at personal care stores or MTR stations.
  • Rating and Valuation Department will only provide payment receipt for payers who pay at the Post Office . If you need a proof of payment, please click here for details.


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