1823 Frequently Asked Questions

1823 Frequently Asked Questions

ENQUIRY

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Applicants can check the information about the PRH application numbers currently under investigation and applications that have accepted public housing offers by the following ways:

  Ordinary Families
Non-elderly One-person
1. Housing Authority (HA)/ Housing Department (HD) Website  Check the highest Investigation and Allocation Number for each district: Main Page> PRH Application> Allocation Status>General Applications Check the lowest scores being arranged for investigation and having accepted public housing offers: Main Page> PRH Application> Allocation Status>Non-elderly One-person Applications
2. Listen to the information through HD hotline 2712 2712 Check the highest Investigation Number for each district: after selecting language, press 1,1,2,1;

Check the highest Allocation Number for each district: after selecting language, press 1,1,2,2,1
Listen to the current score point of applicant: after selecting language, press 1,1,1
3. Obtain by fax via HD hotline 2712 2712 Check the highest Investigation and Allocation Number for each district: after selecting language, press 1,1,2,2,7 Check the lowest scores being arranged for  investigation and having accepted public housing offers: after selecting language, press 1,1,2,2,7
4. Posted on the LCD monitor of the Applications Sub-section of HD
5. Check the information published on the 15th day of each month in the Headline Daily, AM730 and The Standard (if the 15th day of a given month is not a publishing date of these newspapers, publication will be deferred to the following day)
6. Via e-Services in HA/HD website #

 # For the details of “e-Services”, please refer to HA/HD website.

Note: The approximate highest numbers of PRH applications (applicable to ordinary families applications)/ lowest scores of applications (applicable to non-elderly one person applications) that have accepted public housing offers announced by HD monthly are for reference only. This does not mean that all applications with numbers registered before the highest application numbers/ with scores higher than the lowest scores have been offered a flat.  In addition, the waiting time will be affected by a number of unforeseeable factors, including:

  • districts, size, quantity and time of flats returned to HD
  • whether applicants with priority in the list accepted the allocated flats
  • whether applicants of various districts change their order in the list as a result of addition or deletion of family members or changing PRH district choice etc. 

Thus the waiting time for PRH applicants in each district will be shortened or lengthened.  Based on the above, HD cannot provide the estimated time of flat allocation for applicants. 




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