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About 1823
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Only for reporting non-emergency cases. For emergency, please call 999 direct.

We will refer your complaint to the related bureaux or departments for follow-up. We will monitor the case progress and convey the reply to you upon the requet by bureaux or departments. Understand the case processing of 1823

Clean-up of Refuses or Streets
Water Seepage inside the flat
Water Dripping outside Building Units
Road Repair
Repair and Cleansing of Public Lighting Facilities
Public Transport Services Staff & Service Quality
Tree
Slope
Injured/ Sick/ Dead birds
Other Complaints

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