How to check the status of delivery after a Local CourierPost Mail is mailed?
Hongkong PostContents
Tracking Local CourierPost Mail
Senders must, within 5 months from the date of mailing, make a request to track an item. Senders can track an item in the following way:
Track with item number
Format of the item number *of CourierPost mail: DA XXXXXXXXX HK
(*Note: XXXXXXXXX = 9 digits)
| Mail Tracking Channel | Mail Tracking Procedures |
|---|---|
1. Internet | Enter the item number on Mail Tracking page of Hongkong Post |
2. Enquiry Number 2921 2560 | Call the 24-hour enquiry number 2921 2560 and input the item number |
3. Enquiry Number 2921 2211 | Call the enquiry number 2921 2211 (answered by staff during office hours : Mon -Fri 9am -7pm, Sat 9am -5pm, except public holidays) |
4. Enquiry Form Pos28B | Fill in the form and submit with supporting documents -
|
| 5. Download Hongkong Post Mobile App | Use the function of Mail Tracking and trace the mail items by simply entering the mail item number or scanning the QR Code shown on the receipt of posting |
Track without item number (e.g. loss of item number)
Please call the enquiry number 2921 2211 (answered by staff during office hours: Mon -Fri 9am -7pm, Sat 9am -5pm, except public holidays) and provide details such as the date of mailing and the post office at which the item is mailed. Hongkong Post will try to track the item with the name of sender and addressee, the address, etc. However, it may take a longer time if the item number cannot be provided.
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