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Mobile Application

iOS & Android mobile application《Tell me@1823》

Tell me@1823    Tell me@1823

Call/Fax

Call 1823 or fax to 2760 1823

SMS

Send SMS (text only) to 6163 1823

By Post

Tsuen Wan
PO Box 1823


提提你Points To Note

提提你Conversation may be recorded
  • For effective handling of your case, all the conversations between you and our staff may be recorded, irrespective of whether you dial in or we call you back.  
  • The voice recordings could be used for training, system development and quality control purposes.
上載Attachment size
  • You can submit attachments (e.g. photos) via email, e-form and mobile app “Tell me@1823” with a maximum total size of 15MB. 
  • The mobile app “Tell me@1823” accepts up to 10 attachments per submission. 
  • If you need to submit bigger and/or more files, please use file(s) of smaller size or submit the files by batches.
個人資料Handling of personal data
  • The personal data collected (including name and contact information) may be disclosed ONLY to the Government departments, related Organisations and Contractors responsible for handling your case. 
  • If you would like 1823 to make any special arrangements in handling your personal data, such as not disclosing those data to the Government departments or contractors concerned, please specify it in your message so that we could make special arrangements accordingly.
意見Service pledge
  • For complaints about 1823's service, we will investigate and provide an interim reply within 10 calendar days.  
  • If a substantive reply cannot be made within 30 calendar days, we will update you on the progress.
Last update: 30 Oct 2019