When can I collect the public transport fare subsidy?
Transport DepartmentStarting from the 16th of each month, commuters can collect the public transport fare subsidy of the previous month through the following channels. The subsidy of each month is valid for collection within three months. If the commuters do not collect the subsidy within three months, the subsidy amount cannot be retrieved thereafter. Subsidy collection channels include:
Octopus
Subsidy Collection Points installed at each MTR station, light rail customer service center, designated public transport interchanges and designated ferry pier;
- Octopus App, applicable for:
- Android - NFC enabled mobile devices
- iOS - iPhone 7 or newer with iOS 13 or above, or connected with Octopus Mobile Reader;
Octopus Service Points; and
All outlets of 7-Eleven, Circle K, Wellcome supermarket, Market Place, Market Place by Jasons and 3hreesixty
AlipayHK
- AlipayHK App
- Manual collection
- Automatic collection (activation of the automatic collection feature required)
For further details on the Public Transport Fare Subsidy Scheme, please click here.