How to apply for the Working Family Allowance Scheme? When will eligible applicants receive the allowance?
Working Family and Student Financial Assistance AgencyApplicants intend to apply for WFA can use the WFA Calculator to make a preliminary assessment of the eligibility and amount of allowance. They may also view the video clips for details of the WFA Scheme.
Contents
- Claim period
- Submission of Application
- Access to Application Forms and Guidance Notes
- Documents Required
- Notification of Result and Payment of Allownance
Claim period
The claim period of Working Family Allowance (WFA) applications is the immediate past six calendar months. The application deadline is the last day of the month following the last claim month. For example, application for WFA for the period from January to June needs to be submitted within the period from 1 to 31 July of that year, and so on. Late applications or applications with invalid claim periods will normally not be accepted.
Submission of Application
- Apply online through "eWFSFAA" (eWFSFAA.gov.hk) ;
- By post to P.O. Box 62600 of the Kwun Tong Post Office [Working Family Allowance Office of the Working Family and Student Financial Assistance Agency] (insufficient postage will lead to non-delivery of application documents to the WFAO) ; or
- By using Drop-in Boxes
Location | Address and Operating Hours |
| Working Family and Student Financial Assistance Agency | |
| Working Family Allowance Office (WFAO) | 9/F, 181 Hoi Bun Road, Kwun Tong, Kowloon (Operating Hours: https://www.wfsfaa.gov.hk/en/contact/enquiry.htm) |
| Student Finance Office | 11/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon (Operating Hours: https://www.wfsfaa.gov.hk/en/contact/enquiry.htm) |
| 5/F, Trade and Industry Tower, 3 Concorde Road, Kai Tak, Kowloon (Operating Hours: https://www.wfsfaa.gov.hk/en/contact/enquiry.htm) | |
| Labour Department | |
| Job Centres | Please click here |
| Social Welfare Department | |
| District Social Welfare Offices | |
Note: The WFAO does not accept applications submitted by e-mail or fax.
Access to Application Forms and Guidance Notes
(a) Online download
WFA website: wfa.gov.hk > Application Documents & Leaflets
(b) To obtain the Application Forms and Guidance Notes in person
Location | Address and Operating Hours |
| Working Family and Student Financial Assistance Agency | |
| Working Family Allowance Office (WFAO) | 9/F, 181 Hoi Bun Road, Kwun Tong, Kowloon (Operating Hours: https://www.wfsfaa.gov.hk/en/contact/enquiry.htm) |
| Student Finance Office | 11/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon (Operating Hours: https://www.wfsfaa.gov.hk/en/contact/enquiry.htm) |
| 5/F, Trade and Industry Tower, 3 Concorde Road, Kai Tak, Kowloon (Operating Hours: https://www.wfsfaa.gov.hk/en/contact/enquiry.htm) | |
12/F, One Mong Kok Road Commercial Centre, 1 Mong Kok Road, Kowloon) | |
| Labour Department | |
| Job Centres and Industry-based Recruitment Centres | |
| Social Welfare Department | |
| District Social Welfare Offices Social Security Field Units Integrated Family Service Centres | |
| Home Affairs Department | |
| Home Affairs Enquiry Centres | |
- Checklist for Submission of Documents for Application (WFA200B);
- Application Form (WFA001B);
- Other Supplementary Form(s) depending on the situation (if applicable)(WFA002B, WFA004B to WFA009B) ; and
- Documentary proof as appropriate (refer to the table below)(unless specified, only required to provide copy of the documents )
Applicable Situation | Applicable Person | Documentary proof (Please refer to pages 10 to 13 of the Guidance Notes for the samples of documentary proof) |
| All households applying for WFA | The applicant and all his/her household members | Identity Proof Address Proof Proof of income (if applicable) Proof of assets (if applicable) |
| The applicant (or the working household member who aggregates his/her working hours) | Proof of working hours | |
| The applicant | Proof of bank account for receiving the allowance | |
| Households applying for Child Allowance | The applicant | Proof of relationship between the applicant and the household member(s) who may be granted the Child Allowance |
| Young members aged between 15 and 21 attending full-time non-post-secondary programmme | Full-time primary/secondary programme: Other full-time non-post-secondary programme: Proof of attendance and course information | |
| Single-parent households | The single-parent concerned | Proof of marital status |
Notification of Result and Payment of Allowance
Depending on the actual caseload, upon completion of the processing of an application, the WFAO will issue a Notification of Result to the applicant. If an application is successful, the allowance will in general be disbursed to the applicant’s bank account within 7 days from the issue of the notification.
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