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How to apply for the Working Family Allowance Scheme? What documentary proof needs to be submitted with the application?

Working Family and Student Financial Assistance Agency

Claim period
The claim period of the Working Family Allowanc (WFA) covers the immediate past six calendar months before the submission of the application. e.g. For applications submitted during the period from 1 to 30 April 2019, the claim period should be from October 2018 to March 2019. 


Access to Application Forms and Guidance Notes

(a) Online download
WFA website: wfa.gov.hk > Application Documents & Leaflets

(b) To obtain the Application Forms and Guidance Notes in person

Location

Address and Operating Hours

Working Family and Student Financial Assistance Agency
Working Family Allowance Office (WFAO) Enquiry Counter9/F, 181 Hoi Bun Road, Kwun Tong, Kowloon
(Operating Hours: http://www.wfsfaa.gov.hk/wfao/en/contact.htm)
Student Finance Office12/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
(Operating Hours: http://www.wfsfaa.gov.hk/sfo/en/contact/enquiry.htm)
5/F, Trade and Industry Tower, 3 Concorde Road, Kai Tak, Kowloon
(Operating Hours: http://www.wfsfaa.gov.hk/sfo/en/contact/enquiry.htm)

12/F, One Mong Kok Road Commercial Centre, 1 Mong Kok Road, Kowloon)
(Operating Hours: https://www.wfsfaa.gov.hk/sfo/en/contact/enquiry.htm

Labour Department
Job Centres and Industry-based Recruitment Centres

 Please click here

Social Welfare Department
District Social Welfare Offices

 Please click here

Social Security Field Units

 Please click here

Integrated Family Service Centres

Please click here

Home Affairs Department
Home Affairs Enquiry Centres

Please click here



Submission of Application

  • By post to P.O. Box 62600 of the Kwun Tong Post Office [Working Family Allowance Office of the Working Family and Student Financial Assistance Agency] (insufficient postage will lead to non-delivery of application documents to the WFAO) ; or
  • By using Drop-in Boxes

Location

Address and Operating Hours

Working Family and Student Financial Assistance Agency
Working Family Allowance Office (WFAO) Enquiry Counter9/F, 181 Hoi Bun Road, Kwun Tong, Kowloon
(Operating Hours: http://www.wfsfaa.gov.hk/wfao/en/contact.htm)
Student Finance Office12/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
(Operating Hours: http://www.wfsfaa.gov.hk/sfo/en/contact/enquiry.htm)
5/F, Trade and Industry Tower, 3 Concorde Road, Kai Tak, Kowloon
(Operating Hours: http://www.wfsfaa.gov.hk/sfo/en/contact/enquiry.htm)
Labour Department
Job Centres  Please click here
Social Welfare Department
District Social Welfare Offices

Please click here

Note: The WFAO does not accept applications submitted by e-mail or fax.

Starting from 1 April 2019, the WFAO will take up the administration of the individual-based Work Incentive Transport Subsidy (WITS) Scheme.  If the WITS applicant is also a household member of a WFA application, and he/she and the WFA applicant plan to submit the WFA Application and the WITS application in the same month, please submit the relevant application forms together so that WFAO can process the applications in one go.  The relevant correspondences and notification of application results will be sent to the correspondence address/ reported residential address of the WFA and WITS applicants respectively.  All the personal information and relevant documentary proofs submitted for WFA and WITS applications will be shared for use in processing the applications in one go.  The approved WFA and WITS will be disbursed to the designated bank accounts of the WFA and WITS applicants respectively. 


Documents to be submitted for the application

  • Original copy of Application Form (WFA001B);
  • Other Supplementary Form(s) to be used depending on the situation (if applicable)(WFA002B to WFA009B). “Form for Reporting the Working Hours of Other Family Members” (LIFA003B) is no longer applicable upon the implementation of the enhancements on 1 April 2018 and hence is no longer provided ;
  • Checklist for Submission of Documents for Application (WFA200B) ; and
  • Documentary proof (see the table below)(Only required to provide the copy of documents unless specified)

Applicable Situation

Applicable Person

Documentary proof (Please refer to pages 10 to 13 of the Guidance Notes for the samples of documentary proof)
All households applying for WFAThe applicant and all his/her household membersIdentity Proof
Address Proof
Proof of income (applicable to those with income)
Proof of assets (applicable to those with asset)
The applicant (or the working household member who aggregates his/her working hours)Proof of working hours
The applicantProof of bank account for receiving the allowance
Households applying for Child AllowanceThe applicantProof of relationship between the applicant and the household member(s) who may be granted the Child Allowance
Young members aged between 15 and 21 attending full-time non-post-secondary programmme

Full-time primary/secondary programme:
Proof of attendance

Other full-time non-post-secondary programme: Proof of attendance and course information

Single-parent householdsThe single-parent concernedProof of marital status
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Last update: 30 Sep 2019
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