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How to seek help from Labour Department if employer and employee have a dispute?

Labour Department

If you wish to make enquiries, complaints, or lodge claims to employer/employee on matters related to the Employment Ordinance, please approach, according to your working place, the nearby branch office of the Labour Relations Division of the Labour Department for assistance. Officers in the branch offices assist employers and employees in resolving their labour disputes through the provision of conciliation service. Conciliation service is provided free of charge. They are informal, time saving and involve relatively simple procedures which help resolve labour disputes. 

Office Hours of Labour Relations Division Branch Offices
Mon-Fri: 9:00am - 1:00pm, 2:00pm - 6:15pm
Closed on Saturdays, Sundays & Public Holidays

Hong Kong Island Hong Kong East Office

12/F, CityPlaza Three, 14 Taikoo Wan Road,
Taikoo Shing, Hong Kong

Hong Kong West Office3/F, Western Magistracy Building,
2A Pokfulam Road,
Hong Kong.
Kowloon   Kowloon East OfficeUGF, Trade and Industry Tower,
3 Concorde Road, Kowloon.
Kowloon West Office

Room 1009, 10/F,
Cheung Sha Wan Government Offices,
303 Cheung Sha Wan Road,

Kowloon South Office2/F, Mongkok Government Offices,
30 Luen Wan Street,
Mongkok, Kowloon.
Kwun Tong Office6/F, Kowloon East Government Offices,
12 Lei Yue Mun Road,
Kwun Tong, Kowloon.
New Territories   Tsuen Wan Office5/F, Tsuen Wan Government Offices,
38 Sai Lau Kok Road,
Tsuen Wan, New Territories.
Kwai Chung Office6/F, Kwai Hing Government Offices,
166 - 174 Hing Fong Road,
Kwai Chung, New Territories.
Tuen Mun OfficeUnit 2, East Wing, 22/F,
Tuen Mun Central Square,
22 Hoi Wing Road,
Tuen Mun, New Territories.
Shatin & Tai Po OfficeRooms 304-313, 3/F,
Sha Tin Government Offices,
1 Sheung Wo Che Road,
Sha Tin, New Territories.

If you have questions on the geographical coverage of the Labour Relations Division Branch Offices, please call the 24-hour telephone enquiry hotline 2717 1771 (the hotline is handled by 1823).

(If you want to talk to the staff that answer the hotline directly, after you are connected, please press '3' to select English language, then press '2' and '0').

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Last update: 12 Sep 2019
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