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Service Disclaimer

  1. For effective handling of your case, all our conversations may be recorded, irrespective of whether you dial in or we call you back. The voice recordings could be used for training, system development and quality control purposes.
  2. For any enquiries, you may contact us through mobile app: Tell me@1823, email: tellme@1823.gov.hk or SMS: 6163 1823.  If you wish to attach photos or videos, please DO NOT reply by SMS.  Please contact us by mobile app or email instead.
Last update: 19 Feb 2020