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The Rating and Valuation Department (RVD) only issues receipts for payment of rates and/or Government rent made in person at the Post Offices or convience stores.

If the payer pays for rates and/or Government rent through other means and need to obtain a receipt of payment, the payer may request for a “Record of Payment” from RVD. The latest payment within the past 6 months will be displayed on the “Record of Payment”, together with the account number, tenement address, date of receipt and paid amount, but the period settled by that payment will not be shown. If there were more than one payment on the same day, the total amount paid on that day will be shown.

The “Record of Payment” is provided free of charge. You may obtain the document through the following channels -

  • Call the RVD hotline at 2152 2152
    After selecting language, press *>1 >2 (select “Payment of Rates and Government Rent” and then “request record of payment”) 
  • Submit a written request –
    • By post: 15/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
    • By fax: 2152 0113
    • By email:
  • Visit the RVD enquiry counter in person –
    Address: 15th Floor, Cheung Sha Wan Government Offices at 303 Cheung Sha Wan Road, Kowloon
    Opening hours: Monday to Friday: 8:15 am to 6:00 pm.

Request Further Payment Records
If the payer requires records of payment made more than 6 months ago, or records not of the latest payment, a written submission detailing the request to RVD is necessary. A fee of $540 for each enquiry on each property will be charged for the service.


In case of inclement weather or service adjustments due to special circumstances, the opening hours may be changed. Please refer to the departmental website and the latest press releases.

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Last update: 15 Feb 2024
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