Rating and Valuation Department

Why do I still receive the rates demand note though a rates concession has been announced in the Budget?

How to pay the rates and government rent?

How to check the balance of a specific rates and/or Government rent account?

Is there any receipt for payment of rates and/or Government rent?

How to get a refund if I have overpaid the rates and Government rent?

How many times should Rates and Government Rent be paid in a year? When do I receive the demand note? How to obtain replacement copy of a missing demand note?

Why does my demand note still include the rates and Government rent for last quarter even I have paid the amount already?

How to setup, cancel or modify the autopay instruction for Rates and Government Rent payments?

How to change the payer's particulars shown on the Rates and Government Rent demand note?

How does the Rating and Valuation Department determine the rateable value?