Why do I still receive the rates demand note though a rates concession has been announced in the Budget?

As announced in the 2024-25 Budget Speech, rates concession will be given to all ratepayers to offset the rates payable for the first quarter from April to June 2024, subject to a ceiling of $1,000 for each rateable tenement. No payment will be required for the quarter if the quarterly rates payable do not exceed the corresponding rates concession ceiling. No rates concession will be offered for the following three quarters.

Upon receipt of the Demand, the payer is required to make the payment by the due date. A 5% surcharge will be imposed immediately after the last day for payment. A further 10% surcharge will be imposed on any amount remaining outstanding (including the 5% surcharge already imposed) six months after the original last day for payment.