How can I know if I have successfully submitted the online application for WSM 2025?

The email will be sent upon the completion of the payment transaction within 1 day.
It contains information including the transaction reference number (NOT the application number) and payment status.

The email will normally be sent to you within 2 days upon confirmation of payment of the application fee.
It contains information including the application number and payment status.

The 1^st email would normally be sent within 1 day after successful payment, you can check again later and please also check your Spam or Bulk email folder.
If the system does not show a successful payment screen after completing the online payment, you can check with the credit card issuer whether the payment has been made successfully.
If the credit card issuer cannot confirm the payment, you can call the "HA Sales and WSM Hotline" at 2712 8000 30 minutes after submitting the application. After selecting language, press 3 > 4 > 1 and enter the applicant's identity card number to check the application status.
If the credit card issuer confirmed payment was made but the system has no record, please contact the WSM Unit to follow up.

The 2^nd email would normally be sent within 2 days after application is submitted successfully with the application fee paid, you can check again later and please also check your Spam or Bulk email folder.
If you cannot receive the email after 2 days, please call the "HA Sales and WSM Hotline" at 2712 8000, select the language, then press 3 > 4 > 1, and enter the applicant's identity card number as prompted to check the application number.
If the system does not have the application record, please contact the WSM Unit to follow up.