How to check my search/order status in IRIS?
The Land RegistryWays to check search/order status in IRIS
Steps:
- Go to Integrated Registration Information System (IRIS). Use the "Enquire Order Status" function on the menu.
- After entering "Enquire Order Status" page, choose your enquiry option to decide whether you want to search by "Payment Transaction No." or "Order No.".
- Input the "Searcher Name" and "Payment Transaction No." / "Order No." as appropriate.
- Click "Enquire" to view the order status and corresponding details.
(Please note that the searcher name must be the same as the name shown on the acknowledgement page.)
Order Status
| New | User has successfully made the payment. System will deliver the ordered items to user according to the selected delivery methods. |
|---|---|
| In Progress | (Only applicable to fax order.) System will try to deliver the ordered items to user by fax on the date of order. The order status will be “In Progress” throughout the date. |
| Completed | Order has been handled completely. For fax orders, the status will be changed to “completed” the next day if system successfully delivers the ordered items on the date of order. |
| Collected | (Only applicable for orders collected at counter.) User has collected the land record. |
| Cancelled | Order has been cancelled. For example, system fails to deliver the ordered documents to user on the date of order. |
| Refunded | Payment for order has been fully refunded. |
| Adjusted | Payment for the order has been partially refunded. |
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