Environmental and Food Hygiene

Can members of the public lodge complaints to the Food and Environmental Hygiene Department if water dripping from air-conditioner causes nuisance to other people?

How to settle water seepage in residential flats?

What locations are “Statutory No Smoking Areas”?

Who can prosecute people smoking in the statutory no smoking areas?

I frequently find people smoking in bus termini and public transport interchanges, have they violated the law? Can I lodge a complaint?

If my neighbour always smokes at home and the tobacco smoke spreads to my house, will the Tobacco and Alcohol Control Office accept the complaint?

If I find people smoking in no smoking areas, how can I report the case to the Tobacco and Alcohol Control Office?

If I purchase alternative smoking products (e.g. e-cigarette, heatstick and herbal cigarette) (ASPs) online and have they mailed to my home, would that be considered as importing ASPs?

Can I bring a small amount of alternative smoking products (e.g. e-cigarette, heatstick and herbal cigarette) into Hong Kong?

I intend to set up a cigar tasting room in my cigar shop. What are the requirements the compliance of which would qualify the room as an exempt area to Part 2 of the Smoking (Public Health) Ordinance (Cap. 371)?